Questions & Answers

Q: QuestionDoes the watch have all 12 numbers on face of clock

Asked 4 years ago by Pj.

• A:Answer HI, yes you can select different watch faces

  Answered 4 years ago by VTechKids

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Q: QuestionIs this watch waterproof

Asked 6 years ago by Myvel.

• A:Answer Hi, thank you for your inquiry. This watch is splash proof.Do not put under running water.Do not submerge in water, not suitable for showering, bathing or swimming. • Keep the rubber cover over the Micro-USB Port closed tightly while it is not in use in order to prevent any water getting in the watch. Best Regards, VtechKids

  Answered 6 years ago by VTechKids

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Q: QuestionDoes the watch have a stopwatch on a certain app

Asked 1 year ago by Anonymous.

Q: QuestionHow long does a Dx2 battery last?

Asked 1 year ago by Joe.

Q: QuestionDoes dx2 work in Japan if purchased in USA?

Asked 3 years ago by Nino.

• A:Answer You would need to find out the charging volts to make sure.

  Answered 3 years ago by VTechKids

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Q: QuestionDoes this watch have gps tracker? School mode?

Asked 4 years ago by J.

• A:Answer Thanks for your inquiry. This unit does not have a GPS on it. You can disable the games.

  Answered 4 years ago by VTechKids

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Q: QuestionThe watch came in French and I want to switch the language to English

Asked 4 years ago by Tatyana.

• A:Answer There is no way to change the language. Please reach out to the seller right away so they can exchange it for you.

  Answered 4 years ago by VTechKids

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Q: QuestionI was wondering if this watch connects to the kid buzz phone?

Asked 4 years ago by Cairharb.

• A:Answer Thanks for your inquiry. No, this watch does not connect to the KidiBuzz. You can not make calls or text in this watch. Best Regards, VTech & LeapFrog Support Team

  Answered 4 years ago by VTechKids

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Q: QuestionCan you turn the games off so the kids cannot play games?

Asked 4 years ago by Mo.

• A:Answer How many games are there in the smartwatch total number or am approx would be appreciated

  Answered 4 years ago by Traci

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Q: QuestionCan you set alarms on this watch for multiple times a day?

Asked 4 years ago by Anonymous.

• A:Answer Hi, You can set reminders. Reach out to our team at 1-800-521-2010 and we would be happy to help. Best Regards, VTech & LeapFrog Support

  Answered 4 years ago by VTechKids

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Q: QuestionDoes this watch have a second hand?

Asked 4 years ago by Jojo.

• A:Answer Hi, If you go into the timing tools-Tap on the clock or the owl to hear the time spoken. The owl tells the time in both analog and digital modes.• Tap the Hour icon or Minute icon to select the time you want the owl to say.• Tap the Plus or Minus icon to adjust the time by one hour or minute. Best Regards, VTech & LeapFrog Support Team

  Answered 4 years ago by VTechKids

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Q: QuestionCan you record conversation on this watch

Asked 4 years ago by Anonymous.

• A:Answer Hi, you can record video.

  Answered 4 years ago by VTechKids

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Q: QuestionDoes the vetch watch come in black?

Asked 5 years ago by Grandson.

• A:Answer The watch does, or can, come in black. In fact Amazon has an exclusive one in black: https://www.amazon.com/VTech-Kidizoom-Smartwatch-Amazon-Exclusive/dp/B072JXVTKT?ref=dp_atch_dss_sdp_ce_3 Note: the price on this one and one of the other colors remains at $59.99 (as of me answering you), but the blue one is currently $20 off, so $39.99. Watch the delivery dates. For example the Amazon black one can arrive prime standard of 2 days, but the discounted one (blue) arrives 8 days. Hope that helps.

  Answered 4 years ago by Equinox69

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Q: QuestionDoes this watch support LTE?

Asked 5 years ago by Youdee.

• A:Answer Hi, You cannot make calls or use the internet with this item. Best regards, VTech & LeapFrog Support

  Answered 5 years ago by VTechKids

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Q: QuestionCan it call and text

Asked 5 years ago by Anonymous.

• A:Answer Thanks for your inquiry. No you can not call or text on this item.

  Answered 5 years ago by VTechKids

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Q: QuestionDoes the Vtech DX2 smartwatch have wifi or bluetooth? I am concerned with my young son wearing a device that he can get radiation from such as you get from phones, modems, ipads etc. If so does it have an airplane mode?

Asked 5 years ago by Interested.

• A:Answer Hi, This does not have wifi or bluetooth,

  Answered 5 years ago by VTechKids

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Q: QuestionHow many alarms can you set on this watch?

Asked 5 years ago by Alarm.

• A:Answer Hi, You can set 1 alarm at a time.

  Answered 5 years ago by VTechKids

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Q: QuestionCan you play games on the watch

Asked 5 years ago by Anonymous.

• A:Answer there are some games on the watch but you cant download games

  Answered 5 years ago by jjhh

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Q: QuestionSo, what's up with the Pink Tax here??? The blue band is $47, and the pink one is $60?!?! So, what extra $13 of value does my daughter get here, because the color difference doesn't seem to explain it...

Asked 5 years ago by Kevin.

• A:Answer Hi, That is up to the seller.

  Answered 5 years ago by VTechKids

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