Questions & Answers

Q: QuestionWhat type of technology does this phone use?

• A:Answer This phone uses DECT 6.0 digital technology for interference-free, secure calls and clear sound.

Q: QuestionDoes this VTech phone have volume control?

• A:Answer Yes, this phone allows you to adjust the sound level to suit your preferences.

Q: QuestionDoes this phone have caller ID?

• A:Answer Yes, this phone includes caller ID and photo dialing.

Q: QuestionIs this VTech phone compatible with hearing aids?

• A:Answer Yes, this phone is hearing aid compatible.

Q: QuestionCan I use this phone with my other land line phone ? Will my home number come up? Can you call this phone?

Asked 5 years ago by nana.

• A:Answer Nana - The VTech SN5307 is an Amplified Accessory Handset with Picture Dial Buttons that requires the SN5127/SN5147 telephone system. The unit does not have a display screen but you can answer an incoming call or dial any of the four photo speed dial from the handset. You can use the Intercom feature to call the SN5307 from other system handsets or the base. Thank you! - VTech Support

  Answered 5 years ago by VTech Baby Monitors Team

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Q: QuestionCan you dial 911 from this phone?

Asked 6 years ago by Tonya.

• A:Answer Tonya - Yes, you can dial 911 on the VTech SN5307 expansion cordless handset as long as the said number is saved in the photo speed dial. The expansion handset requires a main telephone base model VTech SN5127 or SN5147. Thank you, -VTech Support

  Answered 6 years ago by VTech_Support

  
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Q: QuestionDoes the audio caller ID speak English. The LCD is set to English, but the incoming caller ID speaks a foreign language. Makes it hard for a blind person as they rely on the audio caller ID.

Asked 4 years ago by Casey.

• A:Answer Casey - We are sorry to hear that you are having issues with the VTech SN5307. The unit is an accessory handset of the model SN5147 and SN5127. The telephone system's pronunciation of Caller ID names may vary. Not all names may be pronounced correctly. If you have other questions, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 3:00 PM Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

  Answered 4 years ago by VTech Baby Monitors Team

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Q: QuestionIs there battery back up? For the hand held and the main phone?

Asked 4 years ago by Meli.

• A:Answer Hi - The VTech SN307 expansion cordless handset comes with a rechargeable battery. While the charger has to be plugged in to an AC outlet to charge the handset. Please note that this unit requires a main telephone base model VTech SN5127 or SN5147 to work. Thank you, -VTech Support

  Answered 4 years ago by VTech Baby Monitors Team

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Q: QuestionIs it just the 4 numbers stored that can dial this phone. Can you only call 4 people?

Asked 5 years ago by LiaF.

• A:Answer LiaF - The VTech SN5307 Amplified Accessory Handset with Picture Dial Buttons is for use with SN5127/SN5147 telephone system. You can only make a call using the 4 photo speed dial keys from this accessory handset. You can also answer incoming call by pressing the Talk button. Thank you! - Vtech Support

  Answered 5 years ago by VTech Baby Monitors Team

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Q: QuestionIs this phone compatible with att CL 82357 base

Asked 5 years ago by Cece.

• A:Answer Cece - No, the VTech SN5307 is designed for use with SN5127/SN5147 telephone system only. The compatible accessory handset for the AT&T CL82357 is the model CL80107 or CL80117. Thank you! - VTech Support

  Answered 5 years ago by VTech Baby Monitors Team

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Q: QuestionWhat is the max decibel level of the handset? - not the ringer and not the speaker phone - the handset itself. thank you!

Asked 6 years ago by MJFS.

• A:Answer Hi - The maximum listening decibel level of the VTech SN5307 is 50DB (when audio assist is on). Thank you, -VTech Support

  Answered 6 years ago by VTech_Support

  
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Q: QuestionDoes the sn5307 handset have it's own ringer and if so how do you turn it on ?

Asked 6 years ago by zeke.

• A:Answer Zeke - The expansion handset VTech SN5307 has ringer volume buttons on the side. You can press the Volume + or - to adjust the ringer volume. Thank you! -VTech Support

  Answered 6 years ago by VTech_Support

  
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Q: Questionwhat is the base range?

Asked 10 months ago by pm.

• A:Answer Hi - The actual operating range of the VTech SN5307 to the telephone base model SN5147/SN5127 may vary depending on the environmental conditions and other interferences such as walls, doors and other obstructions. Thank you, -VTech Support

  Answered 10 months ago by VTech Baby Monitors Team

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Q: Questioncan you program different numbers into the different handsets? Ex. if I buy 3 handsets can I program 12 different numbers?

Asked 11 months ago by hillary.

• A:Answer Hi - The VTech SN5307 is the expansion handset for the model SN5147 and SN5127. The telephone system is a single line unit. For more details, please contact our support team between the hours of 6:00 AM and 4:00 PM PST Monday through Friday at 1-800-595-9511. Thank you, -VTech Support

  Answered 11 months ago by VTech Baby Monitors Team

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Q: QuestionIs there a button to make the phone beep so I can locate it if it gets lost?

Asked 1 year ago by FindPhone.

• A:Answer Hi - The VTech SN5307 is the accessory photo speed dial for models SN5147 and SN5127. Both telephone system has a find handset feature to locate a missing handset. Please note that the missing handset must be within base range and enough battery charge for the feature to work. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionCan this phone need a monthly plan or can use wifi calling ?

Asked 1 year ago by Laura.

• A:Answer Hi - The VTech SN5307 is an accessory handset for the model SN5147 and SN5127. The telephone system does not work with Wi-Fi calling. You only need to subscribe to a landline service for the telephone system to work. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: Questionwhat decibel can the hearing volume be turned up to?

Asked 1 year ago by pamR.

• A:Answer Hi - The VTech SN5307 accessory handset of the SN5127/SN5147 has a maximum of 27.3 Db listening volume rating. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionIf 5 units of the handsets are bought, can they be used for 5-channel intercom system ?

Asked 1 year ago by Yemi.

• A:Answer Hi - The VTech SN5127 or SN5147 can only register up to 4 cordless handsets. The telephone system supports intercom between handsets. Thank you, -VTech Support

  Answered 1 year ago by VTech Baby Monitors Team

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Q: QuestionMy Vtech 6307 will not register using My SN6127. I have other Vtech phones in the house!

Asked 2 years ago by Bo.

• A:Answer Hi - We are sorry to hear that you are having issues with your VTech SN6307. Please contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you, -VTech Support

  Answered 2 years ago by VTech Baby Monitors Team

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