A:Answer Hi - We are sorry if your baby monitor is not working as expected. You may reset your baby monitor by following the steps below:
1. Disconnect the power to the baby units and the parent unit.
2. Remove the batteries in the parent unit. Then, install the batteries again.
3. Wait for 1 minute before connecting power back to the baby units and the parent unit.
4. Turn on the baby units and the parent unit.
5. Wait for the parent unit to synchronize with the baby units. Allow up to 1 minute for this to take place.
If this does not work, please contact our Customer Support for assistance.
Thank you,
-VTech Support
