Our baby monitor won’t turn on. This morning it was working fine and now the only thing that shows when I plug it in is a red light by the battery on the top left. Does this mean I need a new battery? I’d really like to resolve this quickly. null

Question

Robbie · Accepted Answer

Stick a pin in the reset hole and hold the power down simultaneously for 5 seconds. Worked for me.

Amanda · Answer

I also was able to re set by using a pin on the reset button and holding down the power button simultaneously — but the unit has to be unplugged while you’re doing this.

Chad · Answer

I just bought one of these used and the LCD screen would not work. Iam handy with most electronics. I took the parent unit apart and the connection to the screen was loose push them in and the unit work just fine

Answered by Chad 5 years ago

BabyMamaMustHaves · Answer

I tried holding the power and putting a pin in the reset and it didn't work - I tried again multiple times (without it being plugged in) and it didn't work. Then I tried ONLY a pin in the reset, not plugged in, not pushing the power button and it worked in less than 10 seconds! Woo hoo!

Answered by BabyMamaMustHaves 3 years ago

Answer

Set a pin on reset button while pressing on/off solved my problem too.

Answer

I just pressed on reset button for five seconds only and then pressed the power button and turned on.

Answer

My monitor has now done this twice first time just started working again, after 1 day left in second time held down reset button for 5 seconds pressed power button, nothing. held reset button for further 10 seconds and pressed power button and monitor turned on

Answered by Anonymous 1 year ago

VTech_Support · Answer

Haley - We are sorry to hear that you are having issues with your baby monitor. If the parent unit is not holding a charge, ensure that the cord is securely plugged in on the power jack and it is not loose or falling off. The power LED should illuminate to indicate that the unit is charging. The batteries should last for more than a year. If you are still having issues, please reach out to us by contacting our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 5:00 PM, Mondays through Fridays. Thank you, -VTech Support

Answered by VTech_Support 2 years ago

Thank you,
-VTech Support

Kala · Answer

Plug it in- it will turn on when you do so

“Our baby monitor won’t turn on. This morning it was working fine and now the only thing that shows when I plug it in is a red light by the battery on the top left. Does this mean I need a new battery? I’d really like to resolve this quickly.”

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