A:AnswerHi - No, the VTech VM5251 does not require internet or WiFi. The units will connect and work as soon as they are plugged in. Thank you for your interest! ~VTech Support
A:AnswerCandi - Yes, the VTech VM5251 will run wirelessly but only for a short period of time. We recommend that you plug in the baby monitor for continuous monitoring. Thank you! ~VTech Support
A:AnswerHi - No, the VTech VM343 will only work with the VM303 camera. Also, the VM5251 is a non-expandable baby monitor. Thank you for your interest! ~VTech Support
A:AnswerHi - The VTech VM5251 is not capable of connecting to your cellular phone. You can only monitor using the parent unit.
Thank you,
-VTech Support
A:AnswerAnna - We are sorry to hear that you are having troubles with the VTech VM5251. The error message "PU or BU is not exist" can be resolved by rebooting the baby monitor. You need to disconnect the power to the baby and parent unit. Remove the battery from the parent unit then wait for 1 minute before re-installing the battery and AC adapters. If this does not help, please contact our Consumer Sales and Service Center between the hours of 9:00 AM and 5:00 PM Monday through Friday at 1-800-595-9511.
Thank you,
-VTech Support
A:AnswerVan - We are sorry to hear that you are having issues with your VTech VM5251. If the display won't turn on, try resetting the unit by unplugging the AC adapter and batteries on the parent unit. After 1 minute, reinstall the batteries on the parent unit and plug the AC adapter. If this does not help, please contact our Customer Support at 1-800-595-9511.We are open from Mondays through Fridays, 9:00 AM to 5:00 PM. Thank you! -VTech Support
A:AnswerJibby - The VTech VM5251 is not Wi-Fi enabled. It cannot be used with the baby monitor application. If you have other questions, you can contact our Customer Support at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays.
Thank you,
-VTech Support
A:AnswerHi - The VTech VM5251 is a non-expandable baby monitor. The only camera that will work with the monitor is the one that came with it. You cannot add nor replace the baby unit.
Thank you,
-VTech Support
A:AnswerJK - We apologize but the VTech VM5251 is a non-expandable baby monitor. You cannot add additional cameras on the system. Thank you for your interest!
A:AnswerHi - We apologize for the confusion we may have caused. We've shared your comments with our Product Development Team. They're always looking for ways to create better customer experience. Thank you. ~VTech Support
A:AnswerHi - We are sorry to hear if you are unable to find another camera for your VTech VM5251. This model is not expandable. You cannot add more cameras on the system. You may check model VM5271. Thank you for your interest! ~VTech Support
A:AnswerTerri - The model VTech VM5251-2 (2 baby units) has a split screen mode and patrol mode feature. When the monitoring mode is set to patrol mode, the camera will transit to a different baby unit every 10 seconds. When it is set to split screen mode, The screen displays all baby units.
Thank you,
-VTech Support
A:AnswerJaci - The VTech VM5251 is a non-expandable unit, thus it cannot add another camera. Expandable and non-expandable baby monitors are configured the same way, hence you can see 4 panels on the screen during split view.
Thank you,
-VTech Support
