“I purchased this monitor at Best Buy, but the app seems to be stuck in 480p (hd option is grayed out and I can’t click on it)? How do I switch to 1080p? I have Xfinity gigabit service so I don’t think it’s a bandwidth issue.”
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Hi - We apologize if you are having issues with your VTech RM5752. Please check if the software on your baby monitor is updated. Due to the nature of your inquiry, we recommend that you contact our Customer Support at 1-844-848-8324. We are open Mondays through Fridays from 9:00 AM to 5:00 PM. Thank you! ~VTech Support
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