VTech - Video Baby Monitor with Wi-Fi camera and 5" Screen - White

Q: Hi. Can I use this monitor if I have poor WIFI signal in my baby’s room? Will I be able to see him through the baby monitor, I don’t really care about seeing him on my phone. Thank you

A: I use mine to watch my mom in her she-shed but had to use wifi extenders to boost the signal from the house to her location. If you have a poor signal you will get constant notices about loss of signal and it will go into search mode until it speaks to camera again. Hope this helps. Good camera though and works Great on my android phone too.

Q: Can you possibly provide a link for the type of second camera that would work with this? I have two rooms that need to be monitored.

A: Hi - We are sorry if you are unable to expand your baby monitor. The VTech RM5752 is a non-expandable baby monitor, we do not have additional cameras that will work with the system. Thank you for your interest! - VTech Support

Q: How many smartphones can connect to this camera? Our baby needs to be watched by mama's phone, dad's phone, and grandparent's phones. If one of us isn't available to check the camera at a given time then how many other phones can be used 2 check remotely?

A: Randy - It is possible to access and view your camera using several devices. However, as each camera only supports one account, you will need to use the same login details (username and password) to login on each additional smart device to view the camera. It is not possible to create multiple accounts to access the same one camera. You can access your camera on up to 4 devices at the same time, if all devices are connected to the same home Wi-Fi network. If you are viewing your camera remotely (when the smart devices are on a different network than the camera), you can have up to 10 devices connected at the same time. Thank you, -VTech Support

Q: Why is my parent unit not connecting to the monitor? This is the second one I have bought. It finds the camera and tries to connect but won’t. It’s says no camera link. I tried resetting them and it still doesn’t work. Very frustrated Mama.

A: HI - We're sorry to hear that you are having issues with the VTech RM5752. Other equipment can interfere with the use of your baby monitor, try placing the parent unit at least 3 feet away from WiFi devices, including laptops, smartphones, router, tablets and other WiFi streaming devices. You can also try moving the parent or baby unit around to find a location with better reception. If you are still having issues, please reach out to us by calling our Customer Support at 1-844-848-8324. We are open Mondays through Fridays, 7AM to 4PM PST. Thank you! ~VTech Support

Q: Does the camera tilt down? Our monitor needs to set on the dresser, which is taller than the crib, to see down into it.

A: I'm not sure why the other person said the camera doesn't tilt down bc they are wrong, it tilts down or up or you can angle it from side to side.

Q: Does the system record?

A: Using this monitor's MyVTech Baby 1080p app, you can record, save, and share your baby's special moments.

Q: Hello, Will this camera work both on the monitor and also on my cellphone (to use while at work)?

A: Yes, it will. I do have better luck using my tablet at work, as we have had problems with the camera disconnecting from our phones. This might be because our internet is sketchy at times now, but I have not had that problem with my tablet, and do access the camera from work.

Q: Will it work with an I Phone?

A: Hi - The VTech RM5752 will work on both Android and iOs platforms. Thank you for your interest! ~VTech Support