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Tom - We are sorry to hear that you are having an issue with the VTech RM5752. The baby monitor is compatible with iOS and Android devices. Please make sure you update to the latest firmware. If issue still persists, please contact VTech Customer Support for further assistance at 1-800-595-9511. We are open from 9:00 AM to 3:00 PM, Mondays through Fridays. When calling, please have your VTech model number handy: RM5752. Thank you! - VTech Support
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