“Hello I have an Dell Inspiron 13 7000 series 2-in-I laptop. This stylus shows that it pairs with my computer but when I touch the screen with the stylus it doesn't write. What should I do?”
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The only 7000-series laptop I found that was pen-enabled was the 7568. Look under Settings>>System>>About and check for Pen and Touch. If pen isn't supported, you're out of luck.
Sorry, there was a problem. Please try again later.Have you tried pressing both of the side buttons at the same time for two seconds to switch between Wacom AES and Microsoft Pen Protocol (MPP)? MPP allows win10 machines that have the proper Wacom, Elan, Synaptics, SiS, Goodix, EETI, or Atmel digitizer to use compatible pens- like the Bamboo Ink. It comes out of the box with Wacom AES which means you'd have to push the side buttons at the same time for 2 seconds to switch to MPP.
Sorry, there was a problem. Please try again later.Our support team can help! Give us a call at 1-855-699-2266. I would also suggest taking a look at the Getting Started material here: http://www.wacom.com/en-us/getting-started/bamboo-ink
Sorry, there was a problem. Please try again later.Only works for Samsung devices with S-pen connectivity.
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