Questions & Answers

Q: QuestionDo you pick it up already assembled from the Sioux City store or do you have assemble it?

Asked 5 years ago by Me.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 65" - White Wash

• A:Answer Hi! Thank you for this question! While this piece requires assembly, I recommend checking with your local Best Buy to see what your Geek Squad offers. We've heard great things! If you do end up not going with them and have a question on assembly, feel free to reach out to us at 877-203-2917 and we would love to help you out! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionIs it safe to turn this on and off with a smart plug?

Asked 5 years ago by Henry.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hi Nate, thank you for this question. While I can't speak to your smart plug, I can say that this piece does require 120V AC. Hopefully that helps! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionHas this units ever been known to start a house fire?

Asked 5 years ago by Thomas.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hi Thomas, thank you for this question! For all of our WalkerEdison Fireplace units, to ensure the highest level of safety, the Customer Safety Information in the operations manual must be followed. The list of warnings are common sense, but are critical for safe operation. The units themselves are CSA and GCC Certifed, and include Thermal Overload Protection (a thermostat limiter that will shut off the power supply). Safe operation depends heavily on following these safety warnings. Due to the electronic nature of this product, I want to highlight a warning in particular, "Electric wiring must comply with local building codes and other applicable regulations to reduce risk of fire, electric shock and injury to persons." Of incidents that have occurred, failure to follow this warning may have caused issue with older houses where the wiring may have not been up to local code. I highly recommend verifying, as you would with any space heater, that your wiring is up to local code before installing this product. Due to limited space here, I can only go so in depth -- if you would like more information, please reach out to us at [email protected] or give us a call at 877-203-2917. Hopefully this was informative, thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionI’ve seen this brand - Walker Edison on other sites they all had the Prop. 65 warnings- WHY don’t you ????

Asked 5 years ago by Jill.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Barnwood

• A:Answer Hi Jill, thank you for your question! For each of our products that requires a Prop. 65 label, the labels are on the product as required by law. Hopefully that helps illuminate this question for you, thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionHi what is the length of the cabinet.

Asked 5 years ago by Celina.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hi Celina! Thank you for your question! The length of the cabinet is 58-1/4". The dimensions for the whole cabinet are 58-1/4" W x 15-3/4" D x 25" H. Hopefully that helps your decision here!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionWhat happens if I lose the remote?

Asked 5 years ago by Matt.

• A:Answer Matt, Thank you for the question! Good news here, there is not a remote for this Fireplace-- you can operate it with the controls on the front.

  Answered 5 years ago by Brand Expert

  
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Q: QuestionWhat are the demensions?

Asked 6 years ago by Judy.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Charcoal

• A:Answer Hi Judy, This item is 24" H x 58" L x 16" W when assembled. It can hold a TV up to about 65" and holds about 250 LBS max. These and other details can be found under the "Specifications" tab. Please let us know if you need help with anything else.

  Answered 6 years ago by Brand Expert

  
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Q: QuestionCan I use it outdoors (covered area)?

Asked 6 years ago by jjpuebla.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Barnwood

• A:Answer Hello! Thank you for your question! For this piece, we highly recommend using this indoors. Using the same judgement as you would when taking another consumer electronic outside such as a TV or gaming console, we want to make sure that you have the best experience with this product. That said, this is a great piece, and we're sure that mother nature would also admire how attractive this piece is.(especially if you're powering your house through renewable energy!) Thank you for your question!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionWhat square footage will the fireplace heat?

Asked 6 years ago by Ali.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Black

• A:Answer Hi Ali, The fireplace in this stand can heat a room up to about 400 sq. feet. It's a simple plug-in unit, and has two switches to control the heat and flames independently of one another. Please let us know if we can answer any other questions!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionDoes this produce heat?

Asked 6 years ago by FastEddy.

• A:Answer Yes. The fireplace has the option to just show the fire or to show fire and produce heat.

  Answered 5 years ago by Mouse

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Q: QuestionDoes this stand come assembled or have to do after purchase?

Asked 6 years ago by Henry.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Black

• A:Answer Hello Henry, the furniture does require self assembly. For any assistance with the assembly process feel free to give us a call at 877-203-2917. We are open Mon-Thur 8am - 5pm Fri 8am-3pm MST.

  Answered 6 years ago by Walker Edison Expert

  
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Q: Questioncan someone assemble for me

Asked 6 years ago by bbuy.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Black

• A:Answer Hello, Best Buy offers an in-home item setup service called Geek Squad. You would need to discuss that with them, and the service can be purchased with the item.

  Answered 6 years ago by Brand Expert

  
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Q: QuestionIs it possible to purchase this item fully assembled? And if so, what is the charge for assembly?

Asked 6 years ago by JW.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Charcoal

• A:Answer Hi JW, Best Buy provides a service for in-home set up called Geek Squad. You will need to contact them directly for pricing. Let us know if we can do anything else!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionDoes the fireplace heater keep you warm in an open living room?

Asked 6 years ago by Ant.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hi Ant, Thanks for your question. The fireplace can heat about 400 sq feet, so it depends on the size of the space you're looking at. Let us know if we can help with anything else!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionWill it fit a 60 inch flat screen tv

Asked 6 years ago by tt.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Black

• A:Answer Hi TT, Yes it will! The stand is 58" so a 60" TV will fit just fine! Hope that helps. Let us know if you have any other questions.

  Answered 6 years ago by Brand Expert

  
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Q: QuestionIs the expresso color a dark brown? Also, can you hear the heater when it is on?

Asked 6 years ago by Bosslady.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer The espresso is a dark brown. I can't hear the heater.

  Answered 6 years ago by BeatriceVerified Purchase

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Q: QuestionCAN IT HOLD A 75 INCH TV

Asked 6 years ago by Anonymous.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hello, This stand can support up to 249 LBS. It is 58" from side to side, so the maximum size TV that we recommend would be about 60-65". With a 75" TV there would be a lot of overhang, which increases the possibility of it being knocked over. However, we do have the exact same TV stand in a 70" version. It's the same height, design, style, and finish. That would easily support a 75" TV. You can find it here: https://www.bestbuy.com/site/walker-edison-tv-stand-for-most-tvs-up-to-70-espresso/4636909.p?skuId=4636909. Or you can search 4636909 on Best Buy's site to find it. Hope that helps!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionOne answer says it is not a functional heater. Another says it heats up to 400 square ft. Which is it.? Also is it for a 55 inch tv?

Asked 6 years ago by Raine.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer This console is better than I expected. Have had no problems with the heating function and holds my 54 inch television perfectly. I leave the heat on day/night since I've purchased and still have had no problems. I feel if it did break, I have already got my money's worth.

  Answered 6 years ago by BeatriceVerified Purchase

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Q: QuestionDoes this come with a remote to operate the fireplace

Asked 7 years ago by Retired.

This question was asked about the related product: Walker Edison - 58" Open Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer No.

  Answered 6 years ago by DaveVerified Purchase

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