Questions & Answers

Q: QuestionSo looking through multiple questions asked. My questions are.. -does the front grill get hot? Depending how long it's used for. -Are the buttons accessable without getting burned by the grill near the buttons? -plug in required?

Asked 6 years ago by prince.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Charcoal

• A:Answer Hi Prince, There are two switches on the front of the unit to control the heat and flames. They are always accessible and you should not get burned while operating either. The vent on the front does get hot, because it is blowing out hot air, but this should not affect your ability to use the switches. This is a simple plug-in unit, so it does need to be near an outlet. We hope this helps in making your decision!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionCan heat be adjusted?

Asked 6 years ago by Maria.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - White Oak

• A:Answer Hi Maria, As far the heat itself, there is only on and off. However you can control the heat and flames separately. So if you'd like to have the flames on, and turn the heat off, you can do so. Hope that helps!

  Answered 6 years ago by Walker Edison Expert

  
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Q: QuestionRemote and GeneralHi, I have several questions regarding this product. Does this come with a remote for the fireplace? Are the shelves adjustable? What is the BTU Output? Can you have the flame effect turned on without using any heat (optional fireplace heat)? Are the flame lights LED?

Asked 10 years ago by Amber.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Driftwood

• A:Answer Hello! This stand does not come with a remote. The shelves are adjustable, and the BTU is 4400. There are two different options for the fireplace insert: an option for just the flames, and another option for both the flames and heat. Yes, the flame lights are LED.

  Answered 10 years ago by Brand Expert

  
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Q: Questiondo the fireplace change color

Asked 6 years ago by Kim.

• A:Answer Hi Kim, The fire simulates a real fire, so it appears to be flickering. But other than red and orange it does not change. Let us know if you have any other questions!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionCan you replace the fireplace unit with any 18x20 insert?

Asked 3 years ago by Neena.

• A:Answer Hi Neena, The fireplace insert that comes with this TV stand is what should be used as it's been tested specifically for it. If a different insert is used, it will void the warranty.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionIs the log fire place the only option? Or are crystals also an option?

Asked 6 years ago by SG.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - White Oak

• A:Answer Hi SG, We do have a couple of stands that come with a crystal option rather than the log, but they are not interchangeable. Here are a few of them. https://www.bestbuy.com/site/walker-edison-avenue-fireplace-tv-console-for-most-tvs-up-to-55-black/5947423.p?skuId=5947423 Or there is another color variation here: https://www.bestbuy.com/site/walker-edison-fireplace-tv-console-for-most-tvs-up-to-60-white/5947381.p?skuId=5947381

  Answered 6 years ago by Brand Expert

  
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Q: QuestionDo you have to assemble this? Or does it come already assembled?

Asked 1 year ago by Cocoa.

• A:Answer We had to assemble it. It looks amazing! We love it!

  Answered 1 year ago by StephanieGVerified Purchase

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Q: QuestionCan I buy an universal remote for the fireplace? Will it work?

Asked 2 years ago by Lc.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Charcoal

• A:Answer No. Their are two on/off switches on the front of the unit. One for the “flames” animation. One for actual heat.

  Answered 2 years ago by YelruhVerified Purchase

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Q: QuestionWhat is the length of the stand? Can't find it

Asked 2 years ago by Anonymous.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Brushed White

• A:Answer 80”

  Answered 1 year ago by Thomasedward

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Q: QuestionWhat is the height of the stand?

Asked 3 years ago by Janet.

• A:Answer Hi Janet, When this TV stand is assembled, the height is 24". Have a good day!

  Answered 3 years ago by Brand Expert

  
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Q: QuestionHow much weight can the top shelf support?

Asked 3 years ago by DB.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Charcoal

• A:Answer Hi DB, Once assembled, the top shelf of this TV stand can support up to 150 LBS. Have a good day!

  Answered 3 years ago by Brand Expert

  
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Q: QuestionI have ordered the barnwood cabinet for my new Samsung 82’ tv.I was wondering what the weight of the cabinet is for moving purposes.

Asked 3 years ago by Toni55.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Barnwood

• A:Answer Hi Toni, When this TV stand is in the box with the packaging materials it weighs 112 LBS. After assembly, it weighs 102 LBS. Have a great day!

  Answered 3 years ago by Brand Expert

  
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Q: Questiondoes it need special electrica outlet

Asked 3 years ago by quimbykid.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Charcoal

• A:Answer Hi, Thanks for your question. A special outlet is not needed, just a standard wall electrical outlet will work.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWill my 86 in tv fir on top of this 85 in

Asked 3 years ago by Starga5518.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Barnwood

• A:Answer Your 86 in TV should be fine. I have the Neo Qled 85" and theres still room for more. Depending on the feet of your tv as mine is in the middle.

  Answered 3 years ago by Squirt

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Q: QuestionHow wide is this? Shouldn’t have to fight to get this answer. I’m about to go to another store

Asked 4 years ago by Rodney.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Brushed White

• A:Answer I believe its 70.5 inches.

  Answered 3 years ago by Squirt

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Q: Questionis this piece fully assembled or does it have to be put together after purchase?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Brushed White

• A:Answer No it's not assembled.

  Answered 3 years ago by Squirt

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Q: QuestionPlease list the full dimensions this TV stand, it only has the height listed on specs, and that’s not enough for someone that needs to understand how this piece sight unseen will fit in their living room.

Asked 4 years ago by Jpmaze.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Brushed White

• A:Answer Hello! When assembled, this TV stand measures 70" L x 15.75" W x 25" H. There is a dimension/measurement guide on this listing under the 'Overview' tab if you're looking for more detail. Have a good day!

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWhere can I find assembly directions they were no in the box with my stand

Asked 4 years ago by Tee.

This question was asked about the related product: Walker Edison - Open Storage Fireplace TV Stand for Most TVs Up to 85" - Charcoal

• A:Answer The instructions are included on the box. I decided to purchase the Bestbuy tech package and they came out and assembled it. It’s absolutely beautiful!!

  Answered 4 years ago by Sheshe17Verified Purchase

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Q: Questionwhat is the wattage or amp draw that comes from this unit? also, is it a 120v or 220? thanks

Asked 4 years ago by amps.

• A:Answer Hi there! This is a great question. Here are some relevant fireplace insert stats: VOLTAGE,120V AC. FREQUENCY, 60Hz. RATED POWER, 1400 W. HEAT OUTPUT, 4400 BTU. If you have any other questions, feel free to reach out to us here or at [email protected] and we would love to help you out either way. Thank you!

  Answered 4 years ago by Brand Expert

  
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