Questions & Answers

Q: QuestionThis things doesn’t come with instructions???????

Asked 5 years ago by Ro.

This question was asked about the related product: Walker Edison - Jackson TV Stand Cabinet for Most Flat-Panel TV's Up to 78" - Birch

• A:Answer Hi! Thank you for reaching out here. Feel free to reach out to us at 877-203-2917 or [email protected] and we can get you a set emailed to you. Hopefully that helps! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionHow many pounds can this hold?

Asked 5 years ago by 123.

• A:Answer Hi! Thank you for your question. This unit can hold up to 200 LBS. Hopefully that helps in your decision! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionAre there cutouts for media wiring/cables, etc?

Asked 5 years ago by Nickthecat.

• A:Answer Hello! Thank you for your question! Yes, there are cutouts for media wiring/cables. Please don't hesitate to reach out to us at [email protected] if you have any other questions! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionIs assembly required? How much does it weigh?

Asked 6 years ago by Snowbird.

• A:Answer Hello Snowbird, This item weighs 100 lbs with the packaging, and 90 LBS when assembled. It does require assembly, but comes with all parts and hardware, as well as step by step assembly instructions. You can purchase an in-home assembly service called "Geek Squad" through Best Buy if you'd like, but details and pricing would be discussed with them. Because of it's size and weight, we recommend having two people move the item before and after assembly. Once it is assembled, if the item is dragged rather than lifted, the supports underneath can break. Please let us a know if you have any other questions!

  Answered 6 years ago by Brand Expert

  
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Q: QuestionHello - my item was shipped without instructions. Could you send instructions please?

Asked 4 years ago by Andrew.

• A:Answer Hi Andrew, Sorry your instructions are missing. Please reach out to our customer service team at 877-203-2917 and they'd be happy to send you the assembly instructions.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWhat is the width of this tv cabinet?

Asked 4 years ago by Nikki.

This question was asked about the related product: Walker Edison - Jackson TV Stand Cabinet for Most Flat-Panel TV's Up to 78" - Birch

• A:Answer Hi Nikki, Thanks for your question! When assembled, this TV stand measures 24" H x 70" L x 15" W.

  Answered 3 years ago by Brand Expert

  
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Q: Questiondo the drawers open and if they do are they on rails Thanks

Asked 4 years ago by Bill.

• A:Answer Center drawer is on rails to pull out. The outside two open and close on a hinge.

  Answered 2 years ago by FrancisS

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Q: QuestionWhat is the depth?

Asked 4 years ago by Lyds.

This question was asked about the related product: Walker Edison - Jackson TV Stand Cabinet for Most Flat-Panel TV's Up to 78" - Birch

• A:Answer Hello, When assembled, this TV stand measures 70" L x 15" D x 24" H. Thanks for your question!

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWill this fit my tv that is 66×14??

Asked 4 years ago by Axsassie1.

• A:Answer Hi, When assembled, this TV stand measures 70" L x 15" D x 24" H. Length wise, it will fit but the depth may be concerning. Feel free to reach out to our customer service team for further assistance at 877-203-2917.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionThis has the exact same photo, description (fits 78" tvs) and price as the BB70JACSDDW - 46.5" version. Is the DEO model really 70"? I just saw the DDW box in-store and it easily is 70" which is why I canceled my order based on the confusion.

Asked 4 years ago by Mike.

This question was asked about the related product: Jackson TV Stand Cabinet for Most Flat-Panel TVs Up to 78"

• A:Answer Hi Mike, So sorry for the confusion. Both of these models are 70" in length. Thanks for bringing this to our attention. We'll get the listing updated.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWhat are the dimensions of the center cutout?

Asked 5 years ago by S111.

This question was asked about the related product: Walker Edison - Jackson TV Stand Cabinet for Most Flat-Panel TV's Up to 78" - Birch

• A:Answer Hi Scvv, thank you for reaching out here! The dimensions of the cutouts are all the same @ 22-1/2" W x 9-3/4" H x 15" D. Hopefully that helps! Thank you!

  Answered 5 years ago by Brand Expert

  
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Q: QuestionWhat is the height of this unit?

Asked 6 years ago by GBB1.

• A:Answer Hi GBB1, This item is 24" high x 70" wide x 15" deep. These dimensions and other details can be found on the listing under "specifications." Let us know if we can help with anything else.

  Answered 2 years ago by Brand Expert

  
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