“No level check until I insisted – and still the level was off. not sure if best buy cares – because they don’t allow you to review the installation Newly bought duct was all squeezed despite the install instructions not to do it”
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Jay2019 - you can write a review by clicking on the link below: https://www.bestbuy.com/site/reviews/washing-machine-installation/5246401?verifiedPurchaseOnly=true&rating=2%2C1&page=22
Sorry, there was a problem. Please try again later.While my first Washer was defective the replacement was not leveled properly and shook and banged loudly during midcyle. The crew was in a big rush and appeared to level only one leg. Next crew that came back leveled it right. You will see many complaints about not leveling in reviews and tech support was well aware of the problem suggesting install error before I finished describing all this.
Sorry, there was a problem. Please try again later.The same thing happened with my washer install. Two techs present. One started to adjust for vibration, but the other said something I could not hear and the first tech stopped what he was doing. I still have a small vibration. Trying to adjust myself (senior female) and rather frustrated that this wasn't taken care of by Best Buy people.
Sorry, there was a problem. Please try again later.Exactly our experience!
Sorry, there was a problem. Please try again later.I reviewed the installation. Very happy with my install. They did a level check without my asking. My duct was not squeezed. You might call Best Buy and speak with them about it. If you bought the membership, which I highly recommend, they will come back out at no cost to you to fix any problems.
Sorry, there was a problem. Please try again later.Leveling can be set before running a full load but will need to be adjusted once a full load has been run. Sounds like a K problem
Sorry, there was a problem. Please try again later.That sounds strange. Not like my experience at all. Definitely complain until satisfaction achieved.
Sorry, there was a problem. Please try again later.I actually just reviewed the installation of my washer. I was very pleased with the service. My delivery guys were knowledgeable and courteous. You must have gotten some other fellows!
Sorry, there was a problem. Please try again later.My installers leveled my washing machine and took pictures to document that it was done accurately
Sorry, there was a problem. Please try again later.level check was standard...we did not have to request it. The installers are very professional.
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