Questions & Answers

Name: Wasserstein - Wired Smart Floodlight with Charger for Arlo Ultra, Arlo Ultra 2, Arlo Pro 3 and Arlo Pro 4 Surveillance Cameras - White
Brand: Wasserstein
SKU: 6495760
Price: 69.99 USD
Rating: 1 (2 reviews)

Wasserstein - Wired Smart Floodlight with Charger for Arlo Ultra, Arlo Ultra 2, Arlo Pro 3 and Arlo Pro 4 Surveillance Cameras - White

Model:: ArUtrSmtFldWhtUS; |
SKU:: 6495760

User rating, 1 out of 5 stars with 2 reviews.

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QuestionHas anyone gotten this to work in charging the Arlo Pro 4? I bought two of these and they both don't work in charging the camera. It seems like a common issue... and the forums suggest that the cable provided does not allow for 9V to get to the camera.
Asked 3 years ago by CriminalCrispy.
- Answer Hi, We’re sorry to hear about your experience with the product and we apologize for the inconvenience this has caused you. We’re here to assist you with your concern. Please get in touch with us via email at [email protected] and we will resolve the issue. Best regards, Your Wasserstein Customer Success Team
  Answered 3 years ago by Wasserstein Team
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QuestionDoes this light need to have the camera to work? I don't need the camera just want the light.
Asked 3 years ago by cody.
- Answer Hello, You can still use the floodlight even without the camera connected to it. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
  Answered 3 years ago by Wasserstein Team
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QuestionDoes this smart light work with Apple HomeKit & how does it get power? Can it be powered with a typical Wasserstein solar panel?
Asked 3 years ago by CallmeE.
- Answer Hello, This floodlight can only work with the Wstein app. It does not have support for Apple Homekit. The floodlight has to be connected to your house electric power. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
  Answered 3 years ago by Wasserstein Team
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QuestionCan the floodlights be programed to automatically turn on and off at night or it has to be turned on and off by the app?
Asked 3 years ago by Al.
- Answer Hello, Yes, you can set a schedule as to when the light would turn on/off through the app. In the settings, you can select the option "Schedule" and set your preferred time. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
  Answered 3 years ago by Wasserstein Team
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QuestionDoes this camera have a battery, if so how long does it last, how many hours of live video and how expensive are replacement batteries? Also if bestbuy discontinues this camera how hard is it to purchase replacement parts / battery ?
Asked 3 years ago by Mom.
- Answer Hello, This product is a Wired Floodlight only, it does not include the camera. We suggest that you check with the camera manufacturer for the specifications. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
  Answered 3 years ago by Wasserstein Team
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QuestionDoes this camera store video, how long are images stored and does it have night vision? Is it hard wired or battery for outside use, is it effected by weather or rain?
Asked 3 years ago by Mom.
- Answer Hello, This product is a Smart Floodlight only, it does not include the camera. We suggest that you check with the camera manufacturer for the specifications. If you have any more questions or come across any other issues, let us know, we will be happy to help. Have a great day, Wasserstein Team
  Answered 3 years ago by Wasserstein Team
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Showing 1-6 of 6 questions

Questions & Answers

Wasserstein - Wired Smart Floodlight with Charger for Arlo Ultra, Arlo Ultra 2, Arlo Pro 3 and Arlo Pro 4 Surveillance Cameras - White

Q: QuestionHas anyone gotten this to work in charging the Arlo Pro 4? I bought two of these and they both don't work in charging the camera. It seems like a common issue... and the forums suggest that the cable provided does not allow for 9V to get to the camera.

Q: QuestionDoes this light need to have the camera to work? I don't need the camera just want the light.

Q: QuestionDoes this smart light work with Apple HomeKit & how does it get power? Can it be powered with a typical Wasserstein solar panel?

Q: QuestionCan the floodlights be programed to automatically turn on and off at night or it has to be turned on and off by the app?

Q: QuestionDoes this camera have a battery, if so how long does it last, how many hours of live video and how expensive are replacement batteries? Also if bestbuy discontinues this camera how hard is it to purchase replacement parts / battery ?

Q: QuestionDoes this camera store video, how long are images stored and does it have night vision? Is it hard wired or battery for outside use, is it effected by weather or rain?

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QuestionHas anyone gotten this to work in charging the Arlo Pro 4? I bought two of these and they both don't work in charging the camera. It seems like a common issue... and the forums suggest that the cable provided does not allow for 9V to get to the camera.

QuestionDoes this light need to have the camera to work? I don't need the camera just want the light.

QuestionDoes this smart light work with Apple HomeKit & how does it get power? Can it be powered with a typical Wasserstein solar panel?

QuestionCan the floodlights be programed to automatically turn on and off at night or it has to be turned on and off by the app?

QuestionDoes this camera have a battery, if so how long does it last, how many hours of live video and how expensive are replacement batteries? Also if bestbuy discontinues this camera how hard is it to purchase replacement parts / battery ?

QuestionDoes this camera store video, how long are images stored and does it have night vision? Is it hard wired or battery for outside use, is it effected by weather or rain?