A:AnswerHi Lydia,
Thanks for reaching out and we hope you are in good health. We understand the need to filter our water for health purposes. The HAF-CIN/EXP isn't compatible with your refrigerator with model number RF28R7351SR/AA. The HAF-QIN water filter is compatible.
Please click on the link below for the compatible water filter for your refrigerator RF28R7351SR/AA.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs
Please click on the link below to guide you in changing the water filter of your refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I have included the user manual for your refrigerator below for more information.
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144256613
Leo
A:AnswerYes, water Filter HAF-CIN is the correct water filter for your model refrigerator. You can view this information on our website Samsung.com under product specifications. Thank you for being a Samsung customer! ^Lena
A:AnswerThe compatible water filter is HAF-CIN. You can view this information on our website Samsung.com under product specifications (https://bit.ly/2Gwil6R). Thank you for being a part of Samsung! ^Lena
A:AnswerThe correct water filter for your model refrigerator is HAF-QIN. You can view this information on our website Samsung.com under product specifications. We thank you for being a Samsung customer! ^Lena
A:AnswerThe compatible water filter for your model refrigerator is HAF-QIN. You can view this information on our website Samsung.com under product specifications. Thank you for being a Samsung customer! ^Lena
A:AnswerI'd like to help with this. I have this link (https://bit.ly/30wimPH) that can walk you through what steps to take when your new filter does not fit your refrigerator. ^Jecca
A:AnswerI am including a helpful troubleshooting guide to support your concerns on the water leak (https://bit.ly/2SkPRji). Thank you for being a Samsung customer! ^Lena
A:AnswerI believe the difference is the shape and length of the cylinder. The one I needed was shorter and squarish, of course the first one I bought was the longer round one. Go figure. Same price B.B. swapped it out didnt even leave the jeep
A:AnswerAnn, this is the correct water filter for refrigerator model number RF24FSEDBS. You can purchase a water filter from our website Samsung.com (https://bit.ly/39ARaAN) or from your local home improvement store. Thank you for being a loyal Samsung customer! ^Lena