Questions & Answers

Q: QuestionHi, What is the correct water filter needed for the Samsung model RF28K9380SR refrigerator? http://www.bestbuy.com/site/samsung-showcase-27-8-cu-ft-4-door-flex-french-door-refrigerator-stainless-steel/4930900.p?skuId=4930900

Asked 8 years ago by waterfilterneeded.

• A:Answer Yes it was the correct water filter

  Answered 8 years ago by Ashurhall839Verified Purchase

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Q: QuestionHow do I know what model water filter replacement I need for my Samsung refrigerator?

Asked 8 years ago by Anonymous.

• A:Answer Hello, Thank you for reaching out and letting us know your inquiry on what water filter replacement you'll need for your Samsung refrigerator. We understand that this is essential for you. We're here to help. Attached is a link to the guide that you may check, which will help you know which water filter replacement you'll need for your Samsung refrigerator. https://www.samsung.com/us/support/answer/ANS00060149/ You may also refer to the video link below for additional information about replacing and installing a water filter. https://www.youtube.com/watch?v=92XhvOq0Dig For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144251187 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionWill this work to replace in a Samsung RS25J500DSG fridge?

Asked 8 years ago by Pam.

This question was asked about the related product: Water Filter for Select Samsung Refrigerators (3-Pack) - White

• A:Answer http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx Yes, based upon info at the above site which indicates your model number. Also, A) this is a real, actual Samsung filter, not a cheap knockoff, so there is less/no reason to worry B) returns at any BestBuy are simple if this info somehow proves wrong C) be sure to take advantage of the cheaper subscription price

  Answered 8 years ago by Charlie

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Q: QuestionI have Samsung refrigerator model RF28HFWDBS. Which water filter do I need?

Asked 8 years ago by Dick.

• A:Answer Take a picture with your smart phone or just take the old one with you. I believe there is only 1 anyway. I showed them which refrigerator I had and they helped me, but I think there was only one anyway.

  Answered 8 years ago by msferangieVerified Purchase

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Q: QuestionI just replaced the water filter and now the ice maker is not producing any ice. Is there something that needs to be reset after replacing the filter? I have a French door, bottom freezer model with an internal ice maker only.

Asked 8 years ago by Kim.

• A:Answer Hi Kim, Thank you for reaching out and we hope you are in good health. We are glad that you have replaced your water filter, as water filters are essential for good health, and who doesn't want clean water, right? We are saddened to learn that by replacing your water filter, your ice maker isn't working as intended. There are things that you can take. I have shared several links below that will resolve your concerns with the ice maker. https://www.samsung.com/us/support/answer/ANS00060149/ https://www.youtube.com/watch?v=heJu7r3JqNc https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144292121 Leo

  Answered 3 years ago by Samsung

  
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Q: QuestionIt says today's price is $71.99 but when I go to checkout, it still wants to charge me $89.99.

Asked 8 years ago by Sam.

• A:Answer The reduced price was for subscription price.... Just like subscribe and save...

  Answered 7 years ago by IsasVerified Purchase

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Q: QuestionIs this the correct filter for Samsung model RF28HMEDBSR?

Asked 8 years ago by Sam.

• A:Answer Yes

  Answered 8 years ago by familyof7Verified Purchase

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Q: QuestionDo these HAF-CIN filters filter out THM?

Asked 8 years ago by boogie.

• A:Answer Yes it will filter out THM.

  Answered 7 years ago by Fitbudy

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Q: QuestionIf your refrigerator uses a model # DA29-00020A/B Samsung water filter Can you use a different model number such as model # DA29-00020B ??

Asked 8 years ago by DYI.

• A:Answer Hello DYI, Thank you for reaching out and letting us know your inquiry if you can use a different water filter with a Samsung refrigerator. We understand how important it is for you to know. We're here to help. As per checking, no, you cannot use a different water filter model in the refrigerator. Only use Samsung Genuine Filters designed to work with your Samsung refrigerator. You may check the link below-containing information about replacing the water filter in your Samsung refrigerator for reference. It also helps determine the correct water filter that works with your refrigerator. https://www.samsung.com/us/support/answer/ANS00060149/ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144360029 -Angelica

  Answered 3 years ago by Samsung

  
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Q: QuestionModel # RF30HBEDBSR/AA I purchased a 4 door Samsung 'Showcase' in December ... WHICH water filter do I purchase for replacement? {has Door n Door and pull our drawer/fridge too}

Asked 8 years ago by ERVA.

• A:Answer no

  Answered 7 years ago by emeryavie21Verified Purchase

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Q: QuestionDo these filters fit RF25HMEDBSG/AA?

Asked 8 years ago by nan.

• A:Answer Hi Nan, yes this water filter is the correct filter for the RF25HMEDBSG/AA refrigerator. ^Rosi

  Answered 8 years ago by Samsung

  
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Q: QuestionWhich water filter model do I need for Samsung model RF22K938?

Asked 8 years ago by AnnieA.

• A:Answer I just rated my water filter purchase. The BB tech told me that Samsung only makes two types of water filters. Short and wide; or, tall and thin. Whichever your refrigerator has, then that it the right one to get. The numbers (three sets of them) should be very close.

  Answered 7 years ago by AKS3

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Q: QuestionIs this the correct water filter for Samsung Refrigerator Model RF4267HA

Asked 8 years ago by RF4267HA.

• A:Answer Greetings, Thank you for reaching out regarding the HAF-CIN/EXP water filter. Yes, that is the correct water filter for the Refrigerator Model RF4267HA. I will provide you with a link where you can purchase a new water filter, and it also indicates all refrigerator models that are compatible with the water filter. Here's a link: http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DA29-00020B.aspx?oldpart=HAF-CIN&model= Thank you for choosing Samsung, and have a great day! Ticket number: 1144262106 ^Rainly

  Answered 3 years ago by Samsung

  
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Q: QuestionI HAVE MODEL # RF22K9381SR AND CANT FIND THE FILTER FOR IT. IS IT THE HAF CIN?

Asked 8 years ago by OCEANSIDECAQUESTION.

• A:Answer Take the old one out first and match it at the store.

  Answered 7 years ago by Johnnyballgame

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Q: Questioncan i use this filter for model RF28HFEDBSR

Asked 8 years ago by JAY.

• A:Answer Yes

  Answered 6 years ago by INTERFFVerified Purchase

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Q: QuestionDoes this filter work with Samsung refridgerator model RF28HDEDBSR?

Asked 8 years ago by RF28HDEDBSR.

• A:Answer Hi RF28HDEDBSR, yes this filter is compatible with the RF28HDEDBSR refrigerator. ^Rosi

  Answered 8 years ago by Samsung

  
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Q: Questionwhat water filter replacement will fit samsung model RF25HMEDBSR

Asked 8 years ago by Anonymous.

• A:Answer Yes

  Answered 8 years ago by familyof7Verified Purchase

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Q: QuestionIs this filter for Samsung fridge model #RF263BEAESR?

Asked 8 years ago by cuties3.

• A:Answer Yes it is.

  Answered 8 years ago by greyVerified Purchase

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Q: Questioni have model # RF263BEAES cant seem to find it on the BB website, i only see model #'s that start with RS263. will the RS263 be compatible with mine (RF263)?

Asked 8 years ago by Rich1.

• A:Answer Hi Rich1, this filter is compatible with the RF263BEAES refrigerator. ^Rosi

  Answered 8 years ago by Samsung

  
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