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Hi, Thanks for your interest in our RO product. Yes, it means the filter needs to be replaced already. In this case, could you please contact us directly through email or phone call, in order to solve this issue ASAP, thank you. Email: [email protected] TEL: 1-888-352-3558 If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. Please rest assured that we will provide you with satisfactory after-sale service timely. Kind Regards Mia Lauren Customer Service Rep
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