Questions & Answers

Q: QuestionWhat is the total filtration capacity of this Waterdrop RO water filtration system?

• A:Answer This system offers a 1000-gallon total filtration capacity.

Q: QuestionHow does the tankless design of this system benefit me?

• A:Answer The tankless design prevents bacteria and viruses from building up, ensuring cleaner water.

Q: QuestionDoes this system remove chlorine from water?

• A:Answer Yes, this system removes chlorine along with other contaminants.

Q: QuestionDoes the faucet provide any information about the water quality?

• A:Answer Yes, the smart faucet features a high-end screen that displays the real-time TDS level and the remaining filter life.

Q: QuestionWhat is the drain ratio of this system?

• A:Answer This system boasts a 1.5:1 low drain ratio, meaning more pure water and less waste.

Q: QuestionHow easy is it to replace the filter in this system?

• A:Answer The system features a push-in replacement construction, allowing for filter replacement in 3 seconds without tools or moving the system.

Q: QuestionIn case you don't want to self install, is there a free install with this product? Most companies do give that.

Asked 1 year ago by Vaibhav.

• A:Answer The install takes about 20 minutes if you can follow a YouTube video and don’t need to drill into your countertop. It was probably one of the easier things I have done. They do offer paid installs if that makes you more. Comfortable.

  Answered 1 year ago by SacTVVerified Purchase

  Helpful (2)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it supply enough water pressure to hook directly to a refrigerator for the ice maker?

Asked 1 month ago by PhilM.

Q: QuestionWhat are TDS levels

Asked 3 months ago by Badproduct.

Q: QuestionWe only have two people in our home.Shoudd I consider a smaller, less expensive system? If so, which model is comparable?

Asked 4 months ago by Anonymous.

Q: QuestionI have an existing faucet. Can I use that faucet or must I use the smart faucet?

Asked 5 months ago by Nellie.

Q: QuestionIs (re) mineralization occurring in this Waterdrop water filtration system? Thank you

Asked 6 months ago by Ked.

Q: QuestionIf the system is so good, why is there only a one-year warranty?

Asked 7 months ago by Leandro.

Q: QuestionDoes this system have any data behind it showing that it effectively gets all the toxins out of the water including fluoride?

Asked 1 year ago by MariaB.

• A:Answer The amount of fluoride in American water systems is non-toxic and very beneficial for your health.

  Answered 2 months ago by Lrok

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionRed light is blinking on display How do I replace the filter?

Asked 1 year ago by Harlan.

Q: QuestionDoes this filter out Salt?

Asked 2 years ago by Sam.

• A:Answer According to the product description, it filters out sodium, which is salt.

  Answered 1 year ago by TooLoo

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this device need to be professionally installed?

Asked 2 years ago by NikNik.

• A:Answer Hi, Thank you for contacting us. Please rest assured that you can install the unit by yourself, since the installation is easy. If you have any other questions, please feel free to contact us via email or phone call. TEL: 1-888-352-3558 Kind Regards Mia Lauren Customer Service Rep

  Answered 2 years ago by Waterdrop

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the color of faucet?

Asked 3 years ago by yogesh.

• A:Answer Stainless Steel

  Answered 2 years ago by JorgeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the faucet have to be used?

Asked 3 years ago by Mdk2021.

• A:Answer Yes

  Answered 2 years ago by JorgeVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)