Questions & Answers

Q: QuestionHow is this system's filtration performance improved?

• A:Answer It uses multiple filters to target scale, chlorine, heavy metals, and other contaminants.

Q: QuestionDoes this system have a filter replacement indicator?

• A:Answer Yes, the system features a filter life tracker to remind you when it's time to replace the filter.

Q: QuestionWhat is the flow rate of this system?

• A:Answer The flow rate is 2.24 quarts per minute.

Q: QuestionWhat type of certification does this system have?

• A:Answer This system is certified to NSF/ANSI Standard 58 for TDS reduction and NSF 372 for lead-free materials.

Q: QuestionWhat is the drain ratio for this system?

• A:Answer This system has a drain ratio of 3:1, meaning for every 3 cups of filtered water, 1 cup is wastewater.

Q: Question\ Can I easily use it with another faucet? I have a Brizo water faucet I would like to use.

Asked 3 years ago by Cam.

• A:Answer Hi, Thanks for your interest in our G3P800 RO unit. You could use your own RO faucet with our product, but not normal faucet for tap water. There are a few things you may need to know before purchasing one: 0. Our faucet is equipped with a filter life indicator, which allows you to monitor the filters' life easily. If you decide not to use our original faucet, this function will not be in effect. You can still check the indicators on the front panel for filter lifetime. 1. Your RO faucet should be able to connect with the outlet tubing of the system, which has a diameter of 1/4". 2. It should have a "Quick-Connect Fitting", as shown in the link below. https://imgur.com/Lhi5M9j OR, it should come with a set of accessory parts, which allows you to connect the faucet with the bare end of our outlet tubing. Here is a possible example for your reference: https://youtu.be/m7NEkftR-sA?t=93 3. If the faucet does not meet one of these requirements, you will need to acquire a corresponding adapter, in order to complete the connection with the machine. In order to achieve the best installation outcome, we do NOT recommend using faucets other than the original one. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. Email: [email protected] TEL: 1-888-352-3558 Kind Regards Mia Lauren　 Customer Service Rep

  Answered 3 years ago by Waterdrop

  
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Q: QuestionI would like to install this system with two water faucets Even though it ships with just one faucet. How would I do this? Can I buy a second faucet and use it with a tee from the main unit?

Asked 1 month ago by Joseph.

• A:Answer Dear customer, your idea is feasible. Two faucets can be implemented, but only one faucet will have a display.Thank you for your support of Waterdrop. Thank you

  Answered 3 weeks ago by Waterdrop

  
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Q: Questionwhat is the smallest micron it can filter

Asked 3 months ago by Sgtdon.

Q: QuestionWhat are the filters made of? What is the micron size of each filter?

Asked 9 months ago by Chuck.

Q: QuestionWill this make it where I’m able to drink the water at my house in Mexico? I don’t like having to only use the jugs we have to go out & buy or have delivered. Do you maybe have a recommendation for the entire house to be safe to drink?

Asked 9 months ago by nyyankeesroc.

Q: QuestionDoes this system remove the micro plastics in our water

Asked 9 months ago by Eon.

Q: QuestionDoes this filtration system eliminates lead from the water? To what degree?

Asked 11 months ago by LeRoi.

• A:Answer It does, and it also adds a little extra skatà to the water for added smell and flavor.

  Answered 9 months ago by Anonymous

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