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Hi, Thanks for your interest in our TSU unit. 1. Please note that this unit comes with parts for installation; it's suitable for 3/8" or 1/2" water supply valve with compressed threading, thank you. You may need to drill a hole on the counter to place the dedicated faucet; the other parts are included. 2. This is NOT an RO unit so it won't produce any waste water; there's no concept of ratio for this model, thank you. If you have contacted us via email but received no reply, please check the Spam/Junk Folder first. Thank you. If you have any other inquiries, please feel free to contact us. 1-888-352-3558 Kind Regards Mia Lauren Customer Service Rep
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