“My Ion was bought in April of 21, and can no longer be charged. Is this covered by warranty?”
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Yes, go to the waterpik website
Sorry, there was a problem. Please try again later.Hello Jrosy - We're sorry for the difficulty that you've encountered. The ION carries a three-year warranty. However, it sounds like the charging contacts may just need to be cleaned. Please ensure the unit is not plugged in and clean the charging contacts on the unit and the charging cord with a cloth or cotton swab and distilled white vinegar. Once they’ve dried, please charge it for another 3-4 hours. If this doesn't fix the issue, please let us know! You can send an email to [email protected] or call us at (800) 525-2774 for further assistance.
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