Why isn't the 1-month ultimate game pass code that came with it recognized by XBOX online? null

Question

Accepted Answer

I didnt receive a code when i bought mine

HugoA30 · Answer

It appears that it is only for new members only if you only had xbox live and this is the first time using xbox gamepass will work. If you are a xbox gamepass member it would not work

Answer

I would first check u put in the code right. 99% of the time there is a number or letter wrong. after that call Best Buy support and work the problem with them. they can replace it if it doesn't work

Answer

I have had some form of Xbox Ultimate for months now and just add a new code once my old code subscription expires. I had no issues adding the code that came on the paper once my previous subscription expired. It worked perfectly in updating my subscription for the one month period.

Answered by Anonymous 10 months ago

Western Digital Team · Answer

Hi, We are sorry for any inconvenience. We recommend that you please get in touch with our support team directly to elaborate on the issue along with error screenshots. You can open a support ticket at (https://support-en.wd.com/app/askweb).

Answered by Western Digital Team 1 year ago

“Why isn't the 1-month ultimate game pass code that came with it recognized by XBOX online?”

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