Questions & Answers

Q: QuestionHow long is the warranty on this WD drive?

• A:Answer This WD drive comes with a 3-year warranty.

Q: QuestionIs this WD drive compatible with the Xbox Series X?

• A:Answer Yes, this WD drive is compatible with the Xbox Series X/S consoles.

Q: QuestionDoes this WD drive work with a PC?

• A:Answer Yes, this WD drive is compatible with PCs running Windows 8.1/10 or MacOS 10.11+.

Q: QuestionWhat is the storage capacity of this WD drive?

• A:Answer This WD drive has a storage capacity of 2TB.

Q: QuestionWhat type of interface does this WD drive use?

• A:Answer This WD drive uses a USB Type-C interface for easy connectivity.

Q: QuestionDoes this work with PS5 games?

Asked 3 years ago by Anonymous.

• A:Answer Hello, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

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Q: QuestionIs the internal an hdd drive or ssd drive?

Asked 1 year ago by perfect.

• A:Answer Hello Perfect, Please be informed that WD_BLACK D30 Game Drive is SSD (Solid State Drive), designed to stand out and look great next to your console on a detachable stand. To know more about the drive, refer to the link: https://products.wdc.com/library/SpecSheet/ENG/data-sheet-wd-black-d30-game-drive-ssd.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered 1 year ago by Western Digital Team

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Q: QuestionWill this external drive behave like any other external SSD on a 16-inch M1 Macbook Pro Max? Thank you.

Asked 2 years ago by swebsurf.

Q: QuestionCan I play Xbox seriesX/S games from this storage?

Asked 3 years ago by MartianTech.

• A:Answer Xbox one games, yes. Some Xbox series X/S might play from it, Most won't. It's not a direct replacement for the overpriced Seagate Storage Expansion Card.

  Answered 3 years ago by ScottVerified Purchase

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Q: QuestionI believe Sony now supports playing PS4 games on your PS5 console that are stored on a USB storage device. I know PS5 games require the game data to reside on the internal SSD in the console. Has anyone used this device to play PS4 games on their PS5?

Asked 3 years ago by Woody817.

• A:Answer Yes, the hard drive will only download ps4 games.

  Answered 3 years ago by SadbestbuycustomerVerified Purchase

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Q: QuestionHow useful would this drive be for pc gaming and regular video storage? Can I run any game right off of it or would it have to transfer to direct storage?

Asked 3 years ago by RW69.

• A:Answer Yes

  Answered 2 years ago by WarrenBVerified Purchase

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Q: QuestionDo you recommend for a DJ music, I use a Mac Book Pro

Asked 3 years ago by Jay.

• A:Answer Hello Jay, The WD Black D-30 is accelerated with speeds up to 900MB/s** to help minimize long load screens. Expanded capacity up to 2TB* to store up to 50 games***. Compatible with PlayStation 5 and Xbox Series X|S****. Moreover, we suggest you to please contact your host device vendor for compatibility info. To know more about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078705155.pdf https://products.wdc.com/library/SpecSheet/ENG/data-sheet-wd-black-d30-game-drive-ssd.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered 3 years ago by Western Digital Team

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Q: QuestionI have the Xbox series s and we’re do you plug the hard drive in

Asked 3 years ago by Matthew.

• A:Answer In one of the USB ports.

  Answered 3 years ago by JosephVerified Purchase

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Q: QuestionHi, Can I use this external hard drive to store pictures and videos from my phone? Thanks,

Asked 4 years ago by OSS.

• A:Answer Yes for sure.

  Answered 3 years ago by JosephVerified Purchase

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