Questions & Answers

Q: QuestionI lost my AC adapter for my unit. I can't seem to find a straight answer for the type of replacement AC adapter I need to purchase from Amazon. Any help will be appreciated. Thank you.

Asked 5 years ago by Motosmamma.

• A:Answer I looked at mine, and it outputs 12v 1.5 amps. Ktec Model KSA-24W-120150HU, made in Cambodia. Pretty sure any wall wart that produces that power and fits will work, but don't sue me if it doesn't. Hope this helps.

  Answered 5 years ago by MeeeeVerified Purchase

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Q: Questionwhat is the ramp

Asked 5 years ago by guardiaarchi.

• A:Answer Hi turi, Please be informed that the WD Easystore drive is a plug and play external drive tested and designed only for Windows and Mac computers for seamless operation. With up to 14TB of storage, the easystore desktop drive is a high-capacity storage device that offers fast data transfer rates, is both USB 3.0 ready and USB 2.0 compatible, and built with the trusted quality and reliability that WD® is known for. For more information your can refer to the link given below. http://products.wdc.com/library/AAG/ENG/4078-705144.pdf Need Help? Please see our "'Contact Us" page for information.

  Answered 5 years ago by Western Digital Team

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Q: Questiondoes this work with ps4 pro

Asked 5 years ago by Anonymous.

• A:Answer Hi, Please be informed that the WD Easystore drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please visit our "'Contact Us" page.

  Answered 5 years ago by Western Digital Team

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Q: QuestionCan I use it on my PS4.

Asked 5 years ago by Manny.

• A:Answer As far as I know you should be able to use this with your Ps4 for game storage. I use it for weekly back ups for my desk top computer.

  Answered 5 years ago by JackstrickerVerified Purchase

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Q: QuestionHas anyone removed this WD White drive from its enclosure to use with a NAS? If so, how'd it work? Any issues or words of wisdom?

Asked 5 years ago by DiamondPuma.

• A:Answer Hi DiamondPuma, Please be informed that the WD Easystore drive is a plug and play device tested and designed only for Windows and Mac computers for seamless operation. Need Help? Please see our "'Contact Us" page for information.

  Answered 5 years ago by Western Digital Team

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Q: QuestionCan I transfer data out of smartphone to hard drive straight, using mobile charger cable ? like pics, videos, pdf, doc, excel, ms office files.

Asked 5 years ago by Rajput.

• A:Answer Hi Rajput, The WD EasyStore desktop hard drive is designed to be used with Windows or Mac computers. We have not tested and will not recommend connecting the hard drive to a mobile phone.  Need Help? Please see our "'Contact Us" page for information

  Answered 5 years ago by Western Digital Team

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Q: QuestionDoes this unit have it's own built-in surge protection or must I go through a separate protection device? What are the dimensions of this unit? Can I transfer files from flash drives directly into this unit or through my desktop hard drive? Thanks

Asked 5 years ago by BridgeDoc.

• A:Answer The dimensions are: Product Height 6.7 inches Product Width 1.9 inches

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan you use this drive for a PlayStation 4?

Asked 5 years ago by Mcn7404.

• A:Answer Yes you can but keep in mind that the PS4 supports up to a max of 8TB.

  Answered 3 years ago by Danny856Verified Purchase

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Q: QuestionDoes this hard drive have the typical western digital software for backups? or is it just an external hard drive used to extend storage?

Asked 5 years ago by Ed.

• A:Answer There was WD Software preloaded. Unsure of usage as I formatted it for other usage.

  Answered 5 years ago by BrendanVerified Purchase

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Q: QuestionCould you daisy chain two of these to back up the drive?

Asked 5 years ago by Rob.

• A:Answer No. There is only one USB connector on the drive, so you cannot daisy chain the two together. You could plug two into your computer at the same time (assuming you have two USB ports) and set them up in a RAID format, but that's not advised for external drives.

  Answered 5 years ago by Nate

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Q: QuestionI ordered this and received a keyboard. Maybe try harder? Please

Asked 5 years ago by Anonymous.

• A:Answer That sucks. Not sure how you can try harder. Maybe next time wish harder for the right item? If you're into that kind of stuff, praying might help. Some people swear by it though it's most likely a waste of time...

  Answered 5 years ago by nouseforaname

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Q: QuestionCan I keep this WD connected with my desktop all the time? so ,when i start and shutdown the desktop will it impact this WD?

Asked 5 years ago by MK.

• A:Answer No it will not have any impact whatsoever

  Answered 3 years ago by Danny856Verified Purchase

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Q: QuestionWill the 10tb wd easy store work on the ps4

Asked 5 years ago by Aj.

• A:Answer No it wont work because the PS4 can only support a max of 8TB. It cant go higher than 8TB

  Answered 3 years ago by Danny856Verified Purchase

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Q: QuestionCan the WD EasyStore connect to Amplifi Mesh? I know it has USB 3 access but Amplifie only has LAN connections in the back. Can you use a LAN to USB 3 cord and connect the system so that it can centrally hold household media as a media server?

Asked 5 years ago by ceday.

• A:Answer Strongly suggest a good HTPC to your Receiver, then come the peace of all types of input media!

  Answered 4 years ago by DenonLikerVerified Purchase

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Q: QuestionWant to download all pictures from old cell phones and use for ps4. Pictures most important have 2 iPhones and some old Motorola razors. Probably overkill for just pics but I want to take more. I don’t consider myself even average photo taker, (amount) ty

Asked 5 years ago by Kodacrumb.

• A:Answer Yes this will work I use it for pictures music videos phone backups and PC backups and just about every thing that can be hacked up

  Answered 5 years ago by Ajwatkins195Verified Purchase

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Q: QuestionI am sorry, but I am a computer dummy and don't know much about them. But I was wanting to know for this hard drive what is the RPM speed and how many MB is the cache. If you can I need a quick responds. Thank you.

Asked 5 years ago by Anonymous.

Q: QuestionHow does the Automatic backup option work on a MacBook Pro? Can it be done wirelessly or does it have to be via USB?

Asked 5 years ago by JM.

• A:Answer you would want to choose the back up option provided by your macbook as a time machine. You definitely need to use the USB though.

  Answered 5 years ago by Cuznt

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Q: QuestionI’m sort of a novice to this arena. I have a MACBOOK PRO 2012 and I replaced the original HD with the 16GB. I compose music but I’m at a stand still right now because I’m out of storage. - Which should I go with portable HD or a regular HD? And why?

Asked 5 years ago by DGoins1.

• A:Answer I don't know how big a hd you can get for the mac. but if its big enough and you want it more comvienent then go the internal. if you don't care and if the external is way bigger and you think you need that and don't care about the slight inconvience then get external. mostly your preference between size and convience. unless you can get an internal one big enough. but if the computer is old and goes down the external you can just plug in to any computer and have it work and an internal specific to that computer youwould loss it all unless you paid to get it transfered off the one specifically for that model computer

  Answered 5 years ago by rickVerified Purchase

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Q: QuestionWhat's the difference between the 10TB Easystore and the My Book 10TB drive other than the price?

Asked 5 years ago by Bill.

• A:Answer I saw a blog shucking the MyBook 10tb and it had the same white label drives inside.

  Answered 4 years ago by tommykVerified Purchase

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