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  • QuestionCan you use it on two different computers?

    Asked by gimpcage.

    • Answer Hi​​​​​​​, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for both Windows and Mac computers. Yes, the drive can be used on two different computers, but on the same operating system. If you want to use it cross platform, then it needs to be formatted in exFAT file system. To know more about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I use this with my TV

    Asked by TV.

    • Answer Hi TV​​​​​​​, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. In order to know more about the compatibility of the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes it work with a chromebook?

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes this product work with or compatible with a 6th generation iPad? Any attachments needed?

    Asked by Clara.

    • Answer Hi Clara, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible and comes with USB 3.0 Type-A​​​​​​​ Interface. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionIs this backward compatible with 2.0

    Asked by Charlie.

    • Answer Hi Charlie, Please be informed that the WD Easystore Portable Hard Drive is a plug 'n' play device and has connectivity with USB 3.0 devices as well as backward compatibility with USB 2.0 devices.. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have a desktop MAC from 2010 and need to backup my hard drive. Will this work? The software is MacOS Sierra, 10.12.6. The hard drive storage space is 500 GB but I have only used 64GB. Thanks.

    Asked by Sri.

    • Answer Hi Sri, Please be informed that the WD Easystore drive comes preformatted in NTFS format for Windows OS, However, in order to use the drive for macOS you can reformat the drive with macOS supported HFS+J file system by using this link: https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with a mac mini ( late 2012 )

    Asked by 34135.

    • Answer Hi 34135, The WD Easystore external portable hard drive comes pre-formatted with NTFS format for Windows computer. We would also request you to please contact your laptop manufacturer support to get the compatibility information. However, you can reformat the drive with macOS supported HFS+J file system by using this link: "Reformatting Required for Mac OS Compatibility" https://support-en.wd.com/app/answers/detail/a_id/3879 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this hdmi compatible for a hp monitor

    Asked by Keebler.

    • Answer Hi Keebler, ​​​​​​​Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes this work with a PS5

    Asked by Collin.

    • Answer Hi Collin, Sony added support for external USB hard drives on the PS5 with their April 2021 update. However, due to PS5 restrictions, games can only be played off the console’s internal SSD. As such, external USB storage hard drives only function as a faster way to hot-swap games and data on or off the PS5’s internal storage. -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I transfer my pictures from my iphone11?

    Asked by Anonymous.

    • Answer Yes you can save all your pictures, documents and more... you have plenty of space

      Answered by Lachica

  • QuestionAfter installation of the software I don’t see any way/instructions to backup/ replace files?

    Asked by Lag.

    • Answer Hi Lag​​​​​​​, Please be informed that the Easystore Portable drive comes pre installed with WD Backup software. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer For more info about the WD Backup Software, refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use this to watch movies on a smart tv

    Asked by bkm905.

    • Answer Hi bkm905, ​​​​​​​Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. Moreover, we recommend you to please check with your host device vendor for more compatibility info. In order to know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWho is manufacturer?

    Asked by Alex.

    • Answer WD stands for Western Digital

      Answered by Prometheon

  • Questioncan this be used to store a pc game? and is it compatible with windows 10

    Asked by ferrrrrrra23.

    • Answer Hi ferrrrrrra23, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The drive is both USB 3.0 ready and USB 2.0 compatible. You can keep any data (files/folders) in the drive. Also, the drive is compatible with windows 10. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I use it to transfer files from an old pc to a new pc? Both pc' are desktop.

    Asked by Parker.

    • Answer Hi Parker, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers. You can use the drive to move files from old to new pc. If both the desktop computers are on windows platform you can use ready drive out of the box. If you want to use drive on cross-platform like windows to mac or vise-a-versa then it needs to be formatted in exFAT file system. For more info about the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes it work for gaming pc

    Asked by Anonymous.

    • Answer Hi, Please be informed that the WD Easystore Drive is a plug 'n' play device tested and designed for Windows and Mac computers for seamless operation. For more info about the compatibility of the drive, refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan I download a box one games with this

    Asked by Anonymous.

    • Answer Yes it is .

      Answered by Brand

  • Questioncan this be used for pictures and can they be put in different folders

    Asked by dj.

    • Answer Hi dj, Please be informed that the WD Easystore drive is a plug 'n' play device tested and designed for Windows and Mac computers. The easystore portable drive is both USB 3.0 ready and USB 2.0 compatible. It comes with USB 3.0 Type-A cable. you can keep any data in the drive in different folders. To know more about the drive please refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705145.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionCan this device be set up to automatically save files at a specific time?

    Asked by REBDEZ.

    • Answer Hi REBDEZ, Please be informed that the WD Easystore drive comes equipped with WD Backup software for windows & Time Machine for macOS. WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. To know more about the WD Backup software refer to the link: https://support-en.wd.com/app/answers/detail/a_id/12279 -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes this drive come with backup software?

    Asked by Dunk.

    • Answer Hi Dunk, Please be informed that the WD Easystore drive comes equipped with WD Backup software for windows OS and Time Machine for macOS. Moreover, WD Backup is an application which automatically stores a copy of your files, photos, and documents with on premise backups to a WD drive as primary storage. It can also restore previous backups to your computer. To know more about the WD Backup software refer the below link- https://support-en.wd.com/app/answers/detail/a_id/12279  .  -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team