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Questions & Answers

Your price for this item is $109.99
Page Showing 461-480 of 827 questions
  • QuestionI have a Macbook Air 2015, one 2018 Pro is that compatible for both? What type of cable does it come with? 2015 Air doesnt have USB - C feature... But pro has

    Asked by TimJake.

    • Answer Hi TimJake, Yes, I may supports on these mac's versions. In order to know more about this drive you can refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf User manual http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our "'Contact Us" page for information​​​​​​​.

      Answered by Western Digital Team

  • QuestionCan I connect this to my iPad Pro 11”?

    Asked by A1rose.

    • Answer Hi, Please know the WD Easystore Portable drive is only tested with both Windows and Mac based computers for seamless operations. Need Help? Please see our “ Contact Us” page for information.

      Answered by Western Digital Team

  • QuestionCan this drive be used on a PC running Windows 7 Pro?

    Asked by P2C81.

    • Answer Hi P2C81, You can use this drive on windows 7, please know the windows 7 pro is EOL from Microsoft. We would recommend you to please use this drive on latest OS. Please refer to the link mentioned below to know more about this drive's OS compatibility. http://products.wdc.com/library/UM/ENG/4779-705168.pdf Need Help? Please see our “ Contact Us” page for information

      Answered by Western Digital Team

  • Questionis this compatible with dell laptops, i think it has windows xp on it

    Asked by Anonymous.

    • Answer Hi, Please let us confirm that WD Easystore is a plug and play device that is designed and tested to work seamlessly with Windows 10, 8.1 and 7 and Mac based computers. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this work with my Vizio smart tv for movie storage?

    Asked by NickJ.

    • Answer Hi Nj, Please let us confirm that WD Easystore is a plug and play device that is designed and tested to work seamlessly with Windows and Mac based computers. It comes preformatted in the NTFS file system for Windows operating system. If you are using a Mac computer then the drive needs to be formatted in the HFS+J file system for operation. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionI have a ps4 and I need more storage I have the origins ps4 with only 500gb and I only have space for modern warefare n 2k20 I have tons of games will I be able to put callof duty on the drive and still play it it’s the biggest at 280gb and updating.

    Asked by Dj.

    • Answer Hi Dj, The WD Easystore external drive can be connected to PS4 as external storage. The hard drive comes pre-formatted for Windows computer, reformatting might be required to make it work with PS4. Please refer to the link mentioned below for more information. How to Format a WD hard drive to exFAT or FAT32 File System: https://support-en.wd.com/app/answers/detail/a_id/20821/kw/exfat Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan you choose what files/folders you want to back up? Or does it backup specific areas?

    Asked by LolliPop.

    • Answer Hi LolliPop, Please know this drive comes with WD Backup software plan. In order to get data backed up automatically you need to setup WD backup software. Please refer to the link mentioned below to set up the a Back up plan per your preferences. "How To Backup Files Using WD Backup" https://support-en.wd.com/app/answers/detail/a_id/3653 "WD Backup Online User Guide and Solutions" https://support-en.wd.com/app/answers/detail/a_id/12279 Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionAnyone know if this is compatible with Chromebook?

    Asked by EricDLS.

    • Answer Hi EricDLS, Thank you for showing your interest in WD Easystore drive. Please know we have tested these drives on windows OS and mac OS. In order to check the compatibility, we would suggest you to please contact to your Host device manufacturer. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWhat is the RPM ?

    Asked by samy.

    • Answer Hi samy, Thanks for showing your interest in WD Easystore device. Please refer to the link given below https://support-en.wd.com/app/answers/detail/a_id/13652. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • Questioncan this be used with dish hopper to store movies

    Asked by dduck.

    • Answer Hi dduck, We would recommend you to please contact to your motherboard or Host device manufacturer. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill this WD - Easystore 2TB External USB 3.0 Portable Hard Drive work with Acronis backup software?

    Asked by BenU.

    • Answer Hi BenU, Please know we have not tested this drive with Acronis backup software. Please refer to the link for User Manual. http://products.wdc.com/library/UM/ENG/4779 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWill this drive work in USB 2.o ports?

    Asked by Anonymous.

    • Answer Hi, Yes, it will work in USB 2.0. The USB 3.0 interface supports interface transfer rates up to 10 Gb/s. USB 3.0 is backward compatible with USB 2.0. A USB 2.0 interface supports interface transfer rates up to 480 Mb/s Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionWhich Mac book version is this compatible with. For example High Sierra, El Capitan, Catalina. The last one I purchased I could only use for a year, it wasn't compatible with my software upgrade.

    Asked by Gknee.

    • Answer Hi Gknee, The WD EasyStore portable hard drive comes preformatted for Windows computer. The hard drive can be reformatted in the supported file system for Mac OS by following simple steps mentioned in the link mentioned below: Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill this work with my gaming pc

    Asked by Hellojello4444.

    • Answer Hi Hellojello4444, WD Easystore Portable External Hard Drive is a plug and play drive having USB 3.0 (USB 2.0) interface designed and tested to work with Windows and Mac computers. "How to Partition and Format a WD Drive on Windows and macOS": https://support-en.wd.com/app/answers/detail/a_id/8200 Need Help? Please see our "Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this compatible with Windows 7 as well as with Windows 10?

    Asked by Chuck.

    • Answer Hi Chuck, Please note windows 7's support is EOL from Microsoft, you may experienced a few issues. Please refer to the link mentioned below to know more about this drive. https://shop.westerndigital.com/en-us/products/portable-drives/wd-my-passport-usb-3-0-hdd#WDBYVG0010BBK-WESN Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionI have an old pavilion HP. Need to backup my system. Will this work?

    Asked by EasilyConfused.

    • Answer Hi EasilyConfused, Please know this drive comes with WD Backup software plan. In order to get data backed up automatically you need to setup WD backup software. Please refer to the link mentioned below to set up the a Back up plan per your preferences. "How To Backup Files Using WD Backup" https://support-en.wd.com/app/answers/detail/a_id/3653 "WD Backup Online User Guide and Solutions" https://support-en.wd.com/app/answers/detail/a_id/12279 Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionA friend downloaded about 5,000 photos for me on a WD EasyStore. He is a PC Windows guy. What are the steps to connect / access my EasyStore photos with my MacBook Pro on my eMali or Photos. I plug in the WD Easystore but do not get a "device" listing

    Asked by Age80Rookie.

    • Answer Hi Age80Rookie, The WD My Easystore external hard drive comes pre-formatted for Windows computer. The hard drive can be reformatted in a supported filesystem for Mac OS. Please refer to the link mentioned below for more information. Reformatting Required for Mac OS Compatibility: https://support-en.wd.com/app/answers/detail/a_id/3879 Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionDoes this work with comcast Xfinity cable box

    Asked by Chip.

    • Answer Hi Chip, Thanks for showing your interest in WD Easystore drive. We have tested this drive only with windows and macOS. Refer to the link mentioned below to know more about the drive. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionHow do I get this to work for my ps4?

    Asked by Drizzy.

    • Answer Hi Drizzy Thank you for showing your interest in the WD Easystore drive. Please know this drive ships ready to use with Windows. For more information refer to the link mentioned below. http://products.wdc.com/library/AAG/ENG/4078-705145.pdf. We have tested this drive only with MacOS and WindowsOS. You can use this drive with your PS4 by reformatting the drive into the compatible file system but we do not recommend. Moreover, you can reconsider the WD My Passport for Gaming for ps4. Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I protect data with password?

    Asked by Todaf.

    • Answer Hi Todaf, Thanks for showing your interest in WD Easystore hard drive. You can set up password on this drive using the Windows encryption features. For more information you can contact to Microsoft. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team