“JUST PURCHASED THE 4 TB EXTERNAL HARD DRIVE AND THERE WERE NO CONNECTORS WITH THE THE DEVICE? HOW AM I TO TRANSFER DATA WITHOUT THE PROPER CONNECTORS?”

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• You have to connect the supplied USB cable that connects to the device (the small connector) and connect the larger connector to your USB connector. Then download the software and follow instructions to enable your device. Good luck

  Answered by Ronald 7 years ago

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• You should have gotten a cable. Talk to Best Buy customer service. Or buy a backup cable.

  Answered by Chainsaw 7 years ago

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• Re-check your box. There should be a usb cable included. Ours came with one.

  Answered by kjnobles 7 years ago

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