“Just got mine its maxing out transfer speeds at 30mbps this seems EXTREMELY SLOW compared to other drives I own and use including a 5 year old hard drive. I must be doing something wrong can anyone help?”

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• Make sure everything is USB 3.0 and I would double check the model # to be sure. For some reason I had SLOW SPEED transferring a file that I didn't have the video codec for. Some techs would say drivers updated.

  Answered by GeneVR 4 years ago

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• Hi audiophile, Please refer to the link mentioned below to troubleshoot the issue. https://support-en.wd.com/app/answers/detail/a_id/19820 If the issue persists, please see our “ Contact Us” page for information

  Answered by Western Digital Team 5 years ago

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