“How difficult is this to install? I am assuming it is not “plug and play “.”

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• Hello Lorna, Please be informed that My Cloud EX2 Ultra is not a plug and play device. You need to connect the device to the router using an ethernet cable and the computer needs to be on the same network, if you want to access the device on the local network. You could access the device remotely on mycloud.com. Please refer to the link mentioned below to setup the device: https://support-en.wd.com/app/answers/detailweb/a_id/29391 For more information please refer to the mentioned link below: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/user-manual-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 2 years ago

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