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  • Front. WD - My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) - Charcoal.
  • Left. WD - My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) - Charcoal.
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  • Alt View 12. WD - My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) - Charcoal.

WD - My Cloud Expert EX2 Ultra 2-Bay 8TB External Network Attached Storage (NAS) - Charcoal

Model:
WDBVBZ0080JCH-NESN
SKU:
5061403
Your price for this item is $98.99
Clearance
The comparable value price is $449.99
Page Showing 61-73 of 73 questions
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  • QuestionThe weight is listed as 80 pounds. That seems… high?

    Asked by Anne.

    • Answer Hello, Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. The my cloud EX2 Ultra 8TB weight is: 8TB 5.0 lbs To know more about the drive detailed information please refer to the mentioned link :https://bit.ly/37nX3px. Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs this NAS affected by the log4j vulnerability?

    Asked by wizardofIT.

    • Answer Hello TJSFASTCAT, Please be informed that based on your concern we would recommend you to please get in touch with our customer service team. This way we can ask you some questions & provide the best possible answer. -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionThe product description says that the out of the box weight is 80 pounds. That sounds excessive. What is the actual weight of this product?

    Asked by DanG.

    • Answer Hello DanG ,Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. Using the device you may back up and organize high volumes of content from multiple computers, smartphones, tablets on your own private network, and that without costly subscriptions. The weight is 8TB 5.0 lbs (2.3kg) To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionAre the drives in this user upgradable?

    Asked by Haerracan.

    • Answer Hello Haerracan,Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. Using the device you may back up and organize high volumes of content from multiple computers, smartphones, tablets on your own private network, and that without costly subscriptions.Yes, These 2 bay devices are user serviceable. To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan you load a software program on this EX2 and have 2 computers access and use this program? I have a small network setup using Ethernet switches and HP Envy desktop computers.

    Asked by Bob.

    • Answer Hello Bob, Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. Using the device you may back up and organize high volumes of content from multiple computers, smartphones, tablets on your own private network, and that without costly subscriptions. To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionCan I play music and videos directly off this, with windows media player, just like I do from my PC's HD?

    Asked by Bobo.

    • Answer You can play anything within the folders i.e. music, movies, photos, etc...

      Answered by Himas

  • QuestionHow much cloud storage comes with the drive? Is it equal to the size of the drive or greater?

    Asked by Scott.

    • Answer Hi Scott, Please be informed that My Cloud EX2 Ultra comes preconfigured with WD Red hard drives, specifically built for NAS systems to provide improved performance within 24x7 environments. Moreover, My Cloud EX2 Ultra NAS features a variety of RAID settings, so you can customize your system with the configuration that’s best for you. To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionWill use this in remote building that has no internet access. Does this require internet access to install and run and any time? I can download anything from a office computer and save to thumb drive and transfer manually to remote building system.

    Asked by Scooter.

    • Answer Hi Scooter, Please be informed that the My Cloud EX2 Ultra use internet connection for account authentication. The drive can be quickly found on your network and installed over the web, making the setup process simple and intuitive. To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDo I need to manually connect to the device to set up / configure or can I do it out of box via wifi connection?

    Asked by MIA.

    • Answer Hi MIA, Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive.  To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionHow long does it take to transfer a 4 to 6gb digital movie remotely?

    Asked by BeBee.

    • Answer If the internet connections on both ends are Gb speed, less than 10 minutes. It is a good idea to check your upload and download speed for the internet you are connecting this device to before expecting "instant" file tranfer capabilities.

      Answered by JosephG

  • QuestionWhat arm processor does this use? Is the ram upgradeable?

    Asked by BigScott.

    • Answer Hello, Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. Using the device you may back up and organize high volumes of content from multiple computers, smartphones, tablets on your own private network, and that without costly subscriptions. The RAM is not upgradable but the user can replace the drives To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information.

      Answered by Western Digital Team

  • QuestionIs it possible to connect this drive to a computer with a usb cable? Or do I have to access it through my network?

    Asked by Wired.

    • Answer Hello,Please be informed that the My Cloud EX2 Ultra can be quickly found on your network and installed over the web, making the setup process simple and intuitive. Using the device you may back up and organize high volumes of content from multiple computers, smartphones, tablets on your own private network, and that without costly subscriptions. To know more about the drive please refer to the link: https://documents.westerndigital.com/content/dam/doc-library/en_us/assets/public/wd/product/nas/my_cloud/ex2_ultra/product-overview-my-cloud-expert-series-ex2-ultra.pdf -Need Help? Please see our "'Contact Us" page for information

      Answered by Western Digital Team

  • QuestionDoes this use SMB protocol and if so what version?

    Asked by disappointedCustomer.

    • Answer JH, i have the same questions because of the potential windows 10 setting you have to alter to make this be visible on the network. TT

      Answered by TonyTone

Page 4, Showing 61-73 of 73 questions

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