“After June 2023 Will you be able to sync desktop to the device? WD is discontinuing the desktop software. If you cannot Sync it anymore than it becomes a paper weight to instead to me.”

Asked by frankca 2 years ago

1-2 of 2 Answers

WD's answer did not answer the Question about Desktop Sync (Which was originally built in to WD Discover desktop). The Answer is no. However if you use GoodSync non-WD version it works with the new Network link to My Cloud Home (or other Drive since Discovery doesn't mount it anymore. So you can go directly to GoodSync (not to WD) to find it. Unfortunately it went from simple stupid to complicated.
Answered by frankca 2 years ago
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Hello Frankca, Users can still access their content remotely using My Cloud Home Web App or the My Cloud mobile app. We have also added SMB local network access since the 8.12 firmware. For more information, please refer to Answer ID 34991: How to Enable Local Network Access to Data on My Cloud Home and ibi Using the Dashboard. -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team 2 years ago
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