“Can this device transfer files directly from MyCloud WDBCTL0040WT-10? Is this compatible with the My Cloud OS 5?”

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• Hello,To backup the my cloud home content you can use the external usb drive. Please refer to the link:https://support-en.wd.com/app/answers/detail/a_id/6140/initiator/user .unfortunately we are unable to find the relevant information given by model number.For more information on the device refer to the link: http://products.wdc.com/library/UM/ENG/4779-705163.pdf -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 4 years ago

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• I don't know about the device with that long part number, but the My Cloud Home software is OS5.

  Answered by Panda 4 years ago

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