A:Answer Hello, Its seems like your query is regarding my cloud device. I would request you to refer to the link mention below:https://supporten.wd.com/app/answers/detail/a_id/29230/kw/firmware%20availability. Please be informed that if you have my cloud home duo, the firmware updates automatically. You may refer to link mentioned below:https://bit.ly/37AyfuA -Need Help? Please see our "'Contact Us" page for information.