“My Passport external hard drive just spins when plugged in. I've been getting notices of low battery when I turn on my computer. But then it starts, but hard drive just spins.”
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Hello, We recommend that you try connecting the drive to another computer using a different cable. If the drive creates same issue with another computer then open a ticket with the error screenshots if any at https://support-en.wd.com/app/askweb our technical team will get in touch with you at the earliest.
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