“How do you download/back up everything on your laptop to the My Passport external hard drive and then install on a new laptop?”
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Hello, Thank you for contacting us. To backup your entire computer, please use WD Acronis True Image for Western Digital then restore the backup to the different computer. You can download and follow the steps using the link below: https://support-en.wd.com/app/answers/detailweb/a_id/15564/ This tool will help you create a full system backup easily. If you are facing any issue, please open a support ticket at https://support-en.wd.com/app/ask/session, the customer support team will contact you as soon as possible.
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