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I would recommend asking help from someone you trust with computers, be that a friend, family member, a Best Buy employee, or perhaps a local computer repair. It's difficult to help through this question feature, it's best to get help from somebody you could reach out and touch :)
Sorry, there was a problem. Please try again later.Hi Yana. Please refer to the link given below to troubleshoot the issue. https://support-en.wd.com/app/answers/detail/a_id/21239 If the issue persists, please get in touch with our technical support team via call or email this way we will provide you the best customer support. Need Help? Please see our "'Contact Us" page for information.
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