Questions & Answers

16 Questions & 44 Answers
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  • Question
    Does this work for PS4?   (6 Answers)

    By Calston23 February 16, 2017.

    Answers
    • Best 
      Answer

      Yes, but you would need to reformat it.

      By CommunityAnswer February 16, 2017.

    • Question
      will the passport work on 2.0 usb connection as well as the 3.0   (5 Answers)

      By scotty December 30, 2016.

      Answers
      • Best 
        Answer

        Yes, it will. I have used these drives on my Windows PC, which has both USB 2.0 and USB 3.0 connections. Both of the USB connections support read and write operations.

        By Kerry February 3, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      My external drive does not work at all. I plugged it in and nothing came up on my iMac. No logo. Nothing. The light is one on the drive. I have tried to repair it and nothing works. Can you help me??   (5 Answers)

      By Jim February 6, 2017.

      Answers
      • Best 
        Answer

        If you can find it in your Disk Utility, it probably just needs to me formatted for your Mac. Open up Disk Utility. Choose "Erase". Choose Format "OS X Extended (Journaled). Then, Erase. If you can't find the hard drive in your Disk Utility, or that doesn't work. I'd call Best Buy for help or return it. Hope that helps!

        By Jonas February 6, 2017.

        • Verified Purchaser
        • My Best Buy® Member
    • Question
      Does this work for xbox one? and Does it work on ps4 PRO?   (5 Answers)

      By ROGUEJUAAAN December 26, 2016.

      Answers
      • Best 
        Answer

        Yes! Works perfectly for an xbox one!

        By Xboxoneplayer February 13, 2017.

        • Verified Purchaser
    • Question
      will this be compatible with my MAC and not require formatting   (5 Answers)

      By justcurious January 21, 2017.

      Answers
      • Best 
        Answer

        No! Do not buy this for your Mac. It won't let you add files to it. I tried reformatting and it corrupted it

        By JLaZZ447 January 23, 2017.

        • Verified Purchaser
        • My Best Buy® Elite Member
    • Question
      What is the rpm on this drive?   (3 Answers)

      By Anonymous November 3, 2016.

      Answers
      • Best 
        Answer

        5400 RPM

        By Philbert May 2, 2017.

      • Question
        Will my Windows 10 software and other software be backed-up?   (2 Answers)

        By blackbox July 26, 2017.

        Answers
        • Answer

          Yes, they can be backed up..

          By VINii August 16, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Hello, I was wondering if this would work with my asus notebook/laptop   (2 Answers)

        By ASUSnotebooklaptop July 1, 2017.

        Answers
        • Answer

          Yes it will work on any computer or laptop.

          By PS4Gamer343 July 14, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        Forgot my password and had to erase all the files and photos. Will I be able to use it on another computer and back up a new password?   (1 Answer)

        By Henry5 May 14, 2017.

        Answers
        • Answer

          You can recover them using recovery software's. But, I guess those software's aren't free..

          By VINii August 16, 2017.

          • Verified Purchaser
          • My Best Buy® Member
      • Question
        will this work for dish hd receiver?   (2 Answers)

        By wdjinc February 25, 2017.

        Answers
        • Answer

          I don't believe so as many of the satellite providers add security so you can't pull/download video.

          By Spock March 25, 2017.

          • Verified Purchaser
          • My Best Buy® Member

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