Questions & Answers

Q: QuestionCan this drive be reformat to be a bootable drive? If Yes, do you use NTFS format or do we have to first run "DISKPART" to make it a BOOTABLE DRIVE?

Asked 7 years ago by Raiya.

• A:Answer Yes using as primary Xbox one drive

  Answered 7 years ago by Jrock4201Verified Purchase

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Q: QuestionWhats the difference between this and the Ultra version. It has all the same specs. Is the Ultra a Red drive and this one is a Blue?

Asked 8 years ago by CETFLY.

• A:Answer Good question and one that helped me learn something about the WD drive I just purchased. WD Discovery is the difference, according to the manufacturer. WD Discovery can see online storage services and automatically connect to those services to allow backup tp the WD drive and make for right click + copy and paste or drag and drop file management through Windows Explorer. From WD: Social Media and Cloud Storage Import. Included WD Discovery™ software connects to popular social media and cloud storage services, like Facebook, Instagram, Dropbox and Google Drive™. Import your photos, videos and docs to the My Passport Ultra drive to help preserve your online life.

  Answered 8 years ago by Splatman

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Q: QuestionI just received my "My Passport 4TB" and it works great. However, I am not sure of removal for transport. So far, twice I have just disconnected it by pulling the cord, but I'm afraid of damaging it this way. Is this okay to do?

Asked 8 years ago by Livingstoner.

• A:Answer Short answer is yes, disconnecting is fine. However; if you're a stickler for details or just want to be absolutely sure you're not damaging the drive, right click the USB device icon in your system tray [bottom right of the screen by the date + time], find your external drive and disconnect it from there before removing the cable. Always be gentle when disconnecting the cable to prevent damage to the cable, the USB port or the cable port on the drive itself. Long answer is detailed and complicated but goes back quite a few years to when device power was delivered through a power supply and not from the USB port.

  Answered 8 years ago by Splatman

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Q: QuestionCan this drive be used as a full computer back up daily for three computers on a network, where each have about one TB total on them?

Asked 8 years ago by Del35.

• A:Answer Yes depending on the Backup Software you are using, and how you connect this device to your network. If you have it connected to a dedicated computer, that is ON all the time, and you share the drive, then possibly you could use it for backup on a network. I have not tried this method, but have used it for backups all the time and works very fast with USB3.

  Answered 8 years ago by Reviewer1Verified Purchase

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Q: QuestionDoes Wd 4Tb runs with MacBook Pro ?

Asked 9 years ago by JONAS.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Orange

• A:Answer Yes, this product is formatted for Microsoft Windows 7 / 8 / 10, required reformatting for other operating systems.

  Answered 9 years ago by CommunityAnswer

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Q: QuestionWill this work with a xbox one s

Asked 6 years ago by Cameron.

• A:Answer Yes, this work with an Xbox One S.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionI have a 4TB WD My Passport; will it allow me to copy my programs and apps from an old computer to a new computer?

Asked 6 years ago by DisplayName.

• A:Answer Yes, this can be used to copy from an old to a new computer.

  Answered 6 years ago by CommunityAnswer

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Q: QuestionWhat is the difference between the WD My Passport and the WD My Passport Ultra? Are they both hard drive encrypted?

Asked 6 years ago by Robcon.

• A:Answer They are both hard drive encrypted one is just slim.

  Answered 6 years ago by HeavyRiderXVerified Purchase

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Q: QuestionHow is this compared against the seagate backup plus 5tb?

Asked 6 years ago by Maxx.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

• A:Answer My WD 4TB ran cooler, quieter, and faster that my Seagate drive.

  Answered 6 years ago by keikoVerified Purchase

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Q: Questioncan this be used with NVidia shield

Asked 7 years ago by deno.

• A:Answer Yes, I am using it with Nvidia Shield TV for 1080p and 4k movies files on hard drive.

  Answered 7 years ago by tp2900Verified Purchase

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Q: QuestionCan I download photos from my iPhone 5s and IPad 4 to this external hard drive?

Asked 8 years ago by Tree.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

• A:Answer No, you will not be able to directly transfer from iPhone/iPad to this external hard drive.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes this work well with the ps4?

Asked 8 years ago by JeffCHDGaming.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

• A:Answer Yes, just plug into the USB port for power and you may need to format it.. and your good to go!!!

  Answered 7 years ago by Mossburg500Verified Purchase

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Q: QuestionWill Geek Squad install?

Asked 8 years ago by Sam.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

• A:Answer No need to install. Its an external drive. Just plug it in and windows will recognize the drive and assign a drive letter. Then copy away!

  Answered 6 years ago by BearVerified Purchase

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Q: QuestionDoes this work with Iphone 6 Plus? do I need to down load all my pics and video to my computer first off IPhone and then transfer all to hard drive?

Asked 8 years ago by Shirley.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Red

• A:Answer Because this unit needs the USB for power, it will not download direct from your iPhone.

  Answered 8 years ago by Larrikin

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Q: QuestionCan you upload photos that are on a flash drive by inserting it into the usb or do you have to load everything on a computer and then transfer it?

Asked 8 years ago by Miranda.

This question was asked about the related product: WD - My Passport 4TB External USB 3.0 Portable Hard Drive - Orange

• A:Answer One you connect the WD drive and the flash drive to the USB on the computer, you can transfer files between the drives

  Answered 8 years ago by Anonymous

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Q: QuestionHow long is the USB cable that comes with it? Also, what connection is the USB port on the drive? I'm looking to use this with an XBOX One, and would like to mount it on the back panel of a game center similiar to the image to hide the wires.

Asked 8 years ago by jthorpefl.

• A:Answer it looks to be about 12 inches.

  Answered 8 years ago by PhantzmVerified Purchase

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Q: QuestionWe have a router with 3.0 on it and would like to back up 2 computers onto this drive. Can we back up to different computers on this that are on the same network? ty

Asked 8 years ago by gizmo.

• A:Answer I think you should be able to backup 2 computers. You need to make sure there is always enough room on the drive. You should label each computer with a different name for the backup file, You could even put the 2 backups in separate directories on the drive and have the backup software go to each specific directory. Hope that helps.

  Answered 8 years ago by chattychattybingbingVerified Purchase

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Q: QuestionWhat advantages does this have over the clod storage?

Asked 8 years ago by 111JWP111.

• A:Answer First it is a hefty 4TB. Some cloud storage is limited. You do not have to be connected to the internet and the files here can be password protected and even encrypted. To access cloud storage is limited by your internet speed. Here you have the speed of USB 3.0.

  Answered 8 years ago by RobertVerified Purchase

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Q: QuestionWill this work with TiVo Romeo?

Asked 8 years ago by jsmith2810.

• A:Answer Verify compatibily.with tivo manufacture

  Answered 8 years ago by ipodlinVerified Purchase

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