“I have a My Passport for Mac which I used to back up my MacBook for years. After purchasing a new MacBook Pro with the M1 chip, My Passport no longer was compatible due to encryption issues. Have you fixed these issues or is buying this pointless?”

Asked by Anonymous 4 years ago

1-1 of 1 Answer

Hi, Please know that the My Passport for Mac portable storage works straight out of the box with macOS devices which makes it easy to keep you moving on. We would recommend you to contact us so that we could help troubleshoot the issue. To know more about the drive refer to the link: http://products.wdc.com/library/AAG/ENG/4078-705156.pdf -Need Help? Please see our "'Contact Us" page for information.
Answered by Western Digital Team 4 years ago
Sorry, there was a problem. Please try again later.