“Drive always makes a light thud sound every 3 to 10 seconds while in idle. Is this because it is a NAS drive? Any way to stop it?”

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• It shouldn't do that.

  Answered by trainguy 3 years ago

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• Hi, Please be informed that in order to assist you better it would be helpful to have a bit more information. We request you to please get in touch with our customer service team to elaborate on the issue. This way we can ask you some questions to discuss in detail & to provide the best possible answer. -Need Help? Please see our "'Contact Us" page for information.

  Answered by Western Digital Team 4 years ago

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• That is not normal. Drive may be failing. Make sure your data is backed up.

  Answered by lightcatcher 4 years ago

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