“have been using an xfinity XR2remote with this tv(wd24hb6101) and it has been working well. Until, while channel surfing, it seemed to "freeze" on one channel and now it is unresponsive to anything. Is this remote or tv problem. Is it fixable?”
Answer This Question
1-2 of 2 Answers
This problem of freezing while channel surfing has not happened on our new Westinghouse tv which is only connected to a small digital component that our cable connects to. However that problem has happened on our samsung tv which is connected to a "cable box".
Sorry, there was a problem. Please try again later.Our customer support team could definitely assist you and send you a new remote if needed. You may contact our customer support team at 1-800-701-0680 or you may chat with our team for further questions! Simply click on the following link: https://westinghouseelectronics.com/support/
Sorry, there was a problem. Please try again later.