“The remote works fine for the TV but not with the DVD portion of the remote; The DVD loads fine but the remote buttons do not play, pause, etc. I'm in contact with Westinghouse but their service is lacking. Any secrets to operating the remote?”
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Sounds like you have a Defective Remote. Have you tried to email them, if not, I would try to do so & they may have a address to return remote in exchange for the defected remote.
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