“We are in a new home for 4 months, rarely use microwave, but noticed staining of our ceiling and a greasy residue on the cabinets. I noted there is no top plate/trap over the vent that blows the air upwards. Could a top cover be missing, any ideas?”
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BrianC577, you may want to check to ensure the Microwave is installed per the Installation Instructions. We've included the link below for the Installation Instructions. If further assistance is needed we recommend contacting Whirlpool by calling at 800-253-1301 weekdays between 8 am and 8 pm EST. file:///C:/Users/blankar/Downloads/Installation%20Instruction%20(2).pdf
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