A:AnswerMOM59, the mounting plate part number is W11025649. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:Answersuzanne, the warranty is located on the last page of the User Guide. We've included a link below for the guide. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
https://bit.ly/34e3fJI
A:AnswerBJ, Microwave model is an over the range Microwave, not a counter top Microwave. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHello lynne! We recommend to use the new mounting bracket the comes with the new model. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerGreat question. We are attaching a link to the installation guide which should answer all of your questions moving forward. https://www.whirlpool.com/content/dam/global/documents/201904/installation-instructions-w11199602-revb.pdf
A:AnswerHello! Cooktop light: The cooktop light is located on the underside of the microwave oven and is replaceable. Remove bulb cover
screws and open the bulb cover. Replace bulb, close bulb cover, and secure with screws.Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHi, the arrow button is what I have been using as the start button. Thanks for the question, I never realized that this equipment does not have an actual start button.
A:AnswerHello Mike! Please see the attached link for more information on the installation. https://shared.whirlpoolcorp.com/assets/pdfs/literature/Installation%20Instructions%20-%20W10918334.pdf . Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHey, we value your time and would like to look into the concerns with your Microwave. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
A:AnswerHello! The clock is a 12-hour (12:00-11:59) clock. Touch CLOCK, enter time, then touch CLOCK or the Start control. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello! We are terribly sorry to hear about your concern. We would recommend contacting Whirlpool® at 1-800-253-1301. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.