A:AnswerThis microwave/oven unit is 17.25" from where it meets the upper cabinet to the bottom of the vent screens that suck the steam from your stove. (the lowest point). So yes, it is 17.25" tall. Everyone who sees it remarks that it is the biggest microwave they've ever seen.
As far as range ventilation goes, I have two complaints:
1. The vent fan is VERY loud and the change in speed (and noise level) is almost imperceptible when you drop the speed to the slowest setting. The fan is always very loud.
2. The two stove vent intakes are positioned too far back in the unit. This makes the already poor venting of the front burners (common to most OTR microwave/range vent units) of the stove even worse. The intakes should be positioned farther forward. Cooking/boiling on your front burners, even with the vent fan on High will fill your kitchen with smoke and steam.
Otherwise, so far, I'm happy with the unit. I have not actually tried the convection oven yet.
A:AnswerThat information can be located in the installation guide, Fanplacement! Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
A:AnswerHello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
A:AnswerHello ZapaDeeBOOM, Sound (Tones): Programming tones may be turned off or all tones (including endof-function signals) may be turned off. Touch CLOCK/OPTIONS to reach the Sound submenu, and then follow the prompts to turn off or on the programming tones or all tones. NOTE: The Timer is not affected by reminder tones. Thank you for your inquiry on our Whirlpool appliances.
A:AnswerHello Frenchie, 1. To set the clock, for example, to 2:25 PM, touch the Menu keypad. 2. Touch CLOCK/OPTIONS. 3. Use the number keypads to enter “2:25.” 4. Touch SELECT. and 5. Touch “2” to display PM. We hope this helps.
A:AnswerHello Jeannie. This Whirlpool® Microwave cannot be installed on a counter. Please visit https://bit.ly/3kPPGdk and refer to page 2 for more information regarding the location requirements.
A:AnswerHello Ingida, yes, you do need Grease filters for this model. They are part number W10535950. You may visit www.Whirlpoolparts.com to find and purchase parts online, chat with a parts specialist, or you may also call (844)200-5440 7 AM -Midnight - 7 days a week, to speak with a part specialist by phone.
A:AnswerHi! The ducting can be vertical or horizontal. Here is the link to the installation guide for this model Microwave Range Hood: https://bit.ly/3fLn7f7 The part you will need to look at starts on page 4 and the roof venting instructions are on page 6. We hope this helps! Please don't hesitate to reach out to us if you have any other questions at Whirlpool 866-698-2538 M-F 8 AM to 6 PM ET.
A:AnswerHi Mark, we would recommend for this Whirlpool - 1.9 Cu. Ft. Convection Over-the-Range Microwave with Sensor Cooking to check "Location Requirements" inside the Installation Guide, which can be found at:
https://bit.ly/3qLw91W
A:AnswerHi ricochet, thank you for reaching out. Here is the link to the installation guide for this particular model Over the Range Microwave: https://bit.ly/3fLn7f7 You will find all the installation requirements for this model listed in the table of contents for the location, venting and electrical. We hope this helps!
A:AnswerHey John, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerHi! There are 2 different models that are close. First is model WMC50522HZ linked here https://bit.ly/3rIYSTZ which has a bigger capacity at 2.2 cu ft then there is WMC30516HZ linked here: https://bit.ly/3C5zV92 which has a 1.6 cu ft capacity. We hope this helps!
A:AnswerHello Chef. The vent fan is located in the back. This model can either be installed with exterior ventilation or recirculating. We hope this is helpful!
