“where is the freezer shelf? my fridge did not come with one and clearly there are rails for one and the freezer needs it, otherwise its a lot of wasted space. where is it? is it simply missing from my fridge? if so, can you pls send it to me? if its an accessory than thats not smart, and even then its not listed or noted anywhere.”
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We had the same problem and after speaking with 4 reps for Best Buy and three call backs, Best Buy finally told me that Whirlpool said there is not a shelf available for this model. This makes no sense since there are grooves inside for a shelf and becuase the freezer would be much more accomodating with a shelf. BIG disappointment!!!
Sorry, there was a problem. Please try again later.Dear Peter: Thank you for your inquiry regarding Whirlpool refrigerator model WRT111SFAB. I'm sorry to hear about the issue you are experiencing with your refrigerator. For your convenience we have product troubleshooting available at Whirlpool.com under the Service and Support tab. For further assistance please call our Customer Support line 866-698-2538. Thank you for your inquiry regarding our Whirlpool appliances!
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