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Its the seal. I bought 6 for some apartments and had this happen to one of the units. Call for warranty service. They will come and caulk around the seal. Basically, air is getting allowing moisture in and causing the ice build up. Annoying, but simple fix.
Sorry, there was a problem. Please try again later.Hello Susie Depending on how the is is forming and how much you may need service. Please feel free to call Whirlpool® at 1-800-253-1301. We will register the unit (if not already done) and can easily help with scheduling service with the Geek Squad if needed.
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