Questions & Answers
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Q: QuestionHow noisy is this Whirlpool fridge.?
Asked by Teri.
- A:Answer It's one of the noisier refrigerators I've ever had. If you're in you're bedroom you won't hear it, but if you're anywhere nearby, you'll hear it, and it's NOT soft at all.
Answered by Fran
Q: QuestionIs this fridge energy efficient
Asked by Sheila52.
- A:Answer The fridge is not Energy Star rated.
Answered by CommunityAnswer
Q: QuestionWhere is this refrigerator made? We would like to buy U.S. made if possible
Asked by Gary.
- A:Answer The refrigerator is MADE IN MEXICO. Whirlpool USED to make all their fridges in the US, now they only make their more expensive ones here. If you look closely (in VERY TINY PRINT) on the label on the inner-left side of the unit, you'll see Made in Mexico. You'll have to study it for a few minutes, it's so tiny, so as not to draw attention. By the way, I called Whirlpool the other day to ask about this (when they answer they say "thank you for calling Whirlpool in Michigan") -- and the customer service rep there looked up every single unit I asked about and verified with me that ALL of the TOP-FREEZER (old-fashioned style, like this one) WHIRLPOOLS are now Made in MEXICO. What's sad isn't so much that it's made in Mexico now (all the LGs and Samsungs are made there, some of the Frigidaires are as well) but that Whirlpool -- as late as a year ago (early 2016) was bragging that "80% of its appliances sold in the US are made in the US" in press releases -- and answer calls saying "Whirlpool in Michigan" -- but now the vast majority of their refrigerators (and ALL of them of top-freezer style) are MADE IN MEXICO. Including this unit. Again, have a look at the label inside, on the left hand side. You'll have to sit there for quite a while because the "Made in Mexico" is the smallest print on that label.
Answered by Whirly
Q: QuestionMeasurementsNeed measurements on this 20 cubic feet white whirlpool refrigerator.
Asked by Wanda.
- A:Answer Here are the dimensions to this refrigerator: 65.5" (H) x 32.75" (W) x 32.88" (D).
Answered by CommunityAnswer
Q: QuestionNeed to have hinges on the left side. Is that possible?
Asked by Barb.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- A:Answer Yes, handle can be attached left or right
Answered by HappyFlorida
Q: Questiongarage ready?garage (nor-cal)
Asked by trustbutverify.
- A:Answer Yes, it is garage ready. See Whirlpool site
Answered by Danny
Q: QuestionIs there an ice maker accessory to purchase and install? I realize may not come with it but does freezer have hook up for it. Picture only shows exterior.
Asked by Lbi.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- A:Answer Whirlpool ice maker is available at Best Buy or $100. Water line kits sell for about $25 to tap into existing water lines. Mounts on left side of freezer with screw mounts and rear water pipe block. Valve connector goes in bottom area in left rear.
Answered by BurgersBytes
Q: Questionwill magnets work on front door of whirlpool model wrt311fzdw frig?
Asked by Anonymous.
- A:Answer Yep the magnets stick
Answered by SunnyM
Q: Questionwhat are the dimensions of the freezer? Where can we see the product?
Asked by Smiley.
- A:Answer It has a large freezer -- the reason (along with the price) I decided on this made-in-mexico unit that is NOT energy efficient (436kw/h rated, as opposed to 386 or 393 for other units). But the freezer is 6.1 cubic feet, and has lots of space. I actually freeze more stuff than I have in a normal fridge section, and if I could've found a 18.2 size fridge with similar space I would've opted for that (largest freezer space I could find in an 18.2 or 18.3 is a GE with 5.1 freezer space -- most of them only have freezers with 4.0 space). So I got a 20.5 size fridge (this one), made in mexico, seems kind of cheap (even the surface of the main door had imperfections) and is not energy efficient at all, but it DOES have a nice large freezer. If that is important to you and you can't afford something fancy at twice the price, there's not a lot of options. I got this one because of that.
Answered by whirly
Q: QuestionI assume this is delivered with out the doors attached. What are the dimensions with out the doors so I know if it will fit in the door
Asked by Valerie.
- A:Answer Hello Valerie! Your unit will be delivered with the doors. If you need to remove the doors the depth without the doors is 28 1/2". The depth with the doors is 32 7/8". Thank you for your inquiry on our Whirlpool appliances.
Answered by WhirlpoolTeam

Q: QuestionOur brand new refrigerator squeaks so loudly when we open the door the whole house can hear it. What can the problem be?
Asked by joyce.
- A:Answer Hi Joyce, we would recommend adding food grade oil to the hinges to help. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Whirlpool appliances!
Answered by WhirlpoolTeam

Q: QuestionDoes freezer compartment come with light?
Asked by Bob.
- A:Answer No the freezer doesn't have a light.
Answered by Dalia
Q: QuestionDoes The Frig. have an ice maker?
Asked by pup.
- A:Answer This is able to have an ice maker.
Answered by CommunityAnswer
Q: QuestionAnyone else have problems with this being very loud most of the time?
Asked by ashley.
- A:Answer Yes. It's a cheap, built-in-Mexico unit and certainly runs louder than the old one it replaced. You get used to it after a while, but there's no doubt it runs louder than the older, better whirlpools
Answered by biggs
Q: QuestionCan the door on this be changed to open to left instead of open to right? I have a wall on the right and I dont want the door to bang on to the wall when I open
Asked by Rj.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- A:Answer Rj, you can reverse the doors on this Whirlpool® Refrigerator to open in the opposite directions. We hope this helps!
Answered by WhirlpoolTeam

Q: QuestionWhy is there ice building up in the freezer? Yes I do have it set at recommended settings? Ready to call the Greek Squad.Its only two months old.
Asked by Susie.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
- A:Answer Its the seal. I bought 6 for some apartments and had this happen to one of the units. Call for warranty service. They will come and caulk around the seal. Basically, air is getting allowing moisture in and causing the ice build up. Annoying, but simple fix.
Answered by Swifty
Q: QuestionI just had this fridge delivered and was wondering about the noise. I can hear it buzzing/humming in the next room when it kicks on. Is it supposed to be like that? Just want to make sure it's not defective.
Asked by Eddy.
- A:Answer Hey Eddy, we value your time and would like to look into the concerns with your Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Refrigeration and select your Refrigerator style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Answered by WhirlpoolTeam

Q: QuestionI would like an answer from Whirlpool as well as customers. Are either the monochromatic stainless steel or stainless steel versions of this model fingerprint-resistant?
Asked by NYBred.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
- A:Answer cannot vouch for the monochromatic stainless steel (the cheaper one) but we bought the 'Fingerprint Resistant Stainless Steel' model WRT311FZDZ for about $260 more and have no problems at all with smudges, fingerprints, etc. We looked at quite a few models of Whirlpool and other brands with stainless steel and then smudge-resistant stainless steel and we did see a big difference. Apparently, if you want smudge / fingerprint resistant, you get what you pay for. We've had the fridge about 45 days now and no prints, even with a 2 year old grandson running around.
Answered by HolbrookJoe
Q: QuestionWhat is the difference between stainless steel and Monochomatic stainless steel?
Asked by Claudia.
This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
- A:Answer Monochromatic stainless steel means only the front of the fridge is stainless steel. The sides are painted gray.
Answered by GoTrojansFightOn
Q: QuestionWhat is the depth without the door on? My doors are only 31” wide and I need to know if it’ll fit.
Asked by Kimmie.
- A:Answer Kimmie, for this Whirlpool® Refrigerator the depth excluding the doors is 28 1/2 inches. We hope this helps!
Answered by WhirlpoolTeam

Best-selling top-freezer refrigerators
- Black Friday Deal$499.99Your price for this item is $499.99
- Black Friday Deal$459.99Your price for this item is $459.99
- $699.99Your price for this item is $699.99$1,088.99The comparable value for this item is $1,088.99
- $799.99Your price for this item is $799.99$1,310.99The comparable value for this item is $1,310.99
- $349.99Your price for this item is $349.99$749.99The comparable value for this item is $749.99
- $799.99Your price for this item is $799.99$1,169.99The comparable value for this item is $1,169.99
- $699.99Your price for this item is $699.99$899.99The comparable value for this item is $899.99
- Black Friday Deal$429.99Your price for this item is $429.99
- $699.99Your price for this item is $699.99$989.99The comparable value for this item is $989.99
- Black Friday Deal$599.99Your price for this item is $599.99
- $649.99Your price for this item is $649.99$809.99The comparable value for this item is $809.99
- $699.99Your price for this item is $699.99$899.99The comparable value for this item is $899.99
- $579.99Your price for this item is $579.99$769.99The comparable value for this item is $769.99
- $899.99Your price for this item is $899.99$1,149.99The comparable value for this item is $1,149.99
- $629.99Your price for this item is $629.99$949.99The comparable value for this item is $949.99
- $679.99Your price for this item is $679.99$746.99The comparable value for this item is $746.99
- $649.99Your price for this item is $649.99$899.99The comparable value for this item is $899.99
- $579.99Your price for this item is $579.99$749.99The comparable value for this item is $749.99
- $699.99Your price for this item is $699.99$1,049.99The comparable value for this item is $1,049.99
- $599.99Your price for this item is $599.99$849.99The comparable value for this item is $849.99





































