Questions & Answers

Q: QuestionIs Whirlpool and Maytag- made by the same Co. ? We bought a Maytag-Fridge. in 2003 and I have regretted it ever since.it freezes in the Refrigerator Compartment even on bottom Shelf. I am finally ready to throw it out.I need a "biscuit" they hard to get

Asked 6 years ago by judy.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

• A:Answer My Maytag fridge was 26 years old and though it was still running great the door rails were cracking and the light was acting funky. We went looking for another Maytag but was told they were bought out by Whirlpool so we got this one. The Whirlpool is super quiet and has super bright LED lighting. Very happy with this purchase!

  Answered 4 years ago by GloucesterGuy

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Q: QuestionWhat is the interior width of this refrigerator? We need room for large platters.

Asked 6 years ago by Mwpman.

• A:Answer It is much bigger than I expected!! The crisper drawers don’t fully push in so that allows for me to put “extra” stuff in :)

  Answered 5 years ago by LuxeVerified Purchase

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Q: QuestionDoes this model have magnetized doors & sides?

Asked 6 years ago by Anonymous.

• A:Answer Yes, you can put magnets on the fridge.

  Answered 6 years ago by momof2Verified Purchase

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Q: QuestionIs there a light in the freezer compartment?

Asked 6 years ago by Joe.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

• A:Answer No

  Answered 6 years ago by Dave

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Q: QuestionWhat do you use to clean outside stainless steel refrigerator door? Manual directions did not work. Disgusted with new refrigerator

Asked 6 years ago by Jxr09.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

• A:Answer Jxr09, we would recommend using our Affresh® Stainless Steel Cleaner.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs this fridge on wheels?

Asked 6 years ago by MM.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

• A:Answer Hello MM! Yes, there are wheels on this model. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes this come with an electric plug to plug into wall? I read the 21.3 does not come with one. Does this model come with an electric plug?

Asked 6 years ago by Kat3.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Kat3, yes the refrigerator comes with a plug.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionThe model I saw on the floor had a small drawer under the top shelf close to the left wall of the refrigerator which rolls out. The refrigerator that was delivered had a drawer which had about a 5 inch gap between the left wall where it rolled out.

Asked 6 years ago by Kat.

• A:Answer I believe that drawer will slide to either side of the refrigerator so you can choose the left or right side

  Answered 6 years ago by mustngstac

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Q: QuestionDoes this come with an ice maker or is it set up to install one?

Asked 6 years ago by Robyn16.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer This model does not come with an icemaker.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionDoes the freezer have a light in it?

Asked 6 years ago by SAG.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

• A:Answer No

  Answered 5 years ago by Daisy

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Q: QuestionDoes it come with an ice maker?

Asked 6 years ago by Puggy.

• A:Answer Hello Puggy! This model has the option for an Ice maker. The part number is ECKMFEZ2. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionhow do I adjust the temp control on this fridge

Asked 6 years ago by confused.

• A:Answer Hello Confused! Per the Use and Care Guide: Move the dial to the desired number of snowflakes from (1 least cold to 5 coldest). Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionAre the doors or sides textured or smooth?

Asked 6 years ago by Smooth.

• A:Answer Hello Smooth! The sides of this model are smooth. Thank you for your inquiry on our Whirlpool appliances.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionIs the white refrigerator shiny white or textured?i need fingerprint resistant and especially Textured. Model number WRT311FZSW. Is this the best price you can offer me? Is there a Labor Day special?

Asked 6 years ago by Bon.

• A:Answer i purchased door holders they are velcro and easy to wash.

  Answered 6 years ago by pricelow

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Q: QuestionHOW LONG SHOULD IT RUN ON FIRST STARUP

Asked 6 years ago by FATBOY.

• A:Answer Great question. It can take up to 24 hours before reaching the proper temperature.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: QuestionMy 2-year old Whirlpool refrigerator is now malfunctioning. Even at the maximum chill setting, the refrigerator compartment is only a little bit cool. In the freezer, things at the bottom remain frozen while things at the top have thawed. Causes?

Asked 6 years ago by MikefromRockIsland.

• A:Answer Hey MikefromRockIsland, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.

  Answered 6 years ago by WhirlpoolTeam

  
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Q: Questionare the glass shelves made of tempered glass?

Asked 6 years ago by frosty.

• A:Answer Yes

  Answered 6 years ago by Hawk

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Q: QuestionDoes this Whirlpool 20.5 stainless steel refrigerator leave fingerprints or is it smudeproof?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

• A:Answer Any S/S surface will show fingerprints, this unit included; The rub is that it cleans up very easily when you detect them.

  Answered 6 years ago by snapshotVerified Purchase

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Q: QuestionWhat’s the measurement when the door is open on the fridge at 90°? We have a galley style kitchen and need to make sure it’ll clear before hitting the other side of the counter

Asked 6 years ago by Ortiz.

• A:Answer Just the door is 32.5 inches

  Answered 6 years ago by BigDog10Verified Purchase

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