Questions & Answers

Q: QuestionMy wife would like the door of the refrigerator too have the hinges on the left. Will your service department do it and is there a charge for this?

Asked 2 years ago by Arnie.

• A:Answer They will do it for a charge of $75. You have to schedule it ahead of time, so if you want it done when the fridge is delivered make sure to contact best buy.

  Answered 2 years ago by NicholasVVerified Purchase

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Q: QuestionIs there free delivery and removal of old refrigerator

Asked 2 years ago by Anonymous.

• A:Answer Hello! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionIs removal of old refrigerator free or is there a charge? If a charge, how much?

Asked 2 years ago by DJK.

• A:Answer Hello DJK! Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionCan I download a copy of the owner's manual for white top freezer refrigerator SKU 8082107 . I am owner of 144 Woodland Ave .,San Francisco CA 94117 and I live in salem MA. I want t o talk to to my tenants about the coils and maintenance,.

Asked 2 years ago by sarah.

• A:Answer Yes

  Answered 1 year ago by HaroldVerified Purchase

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Q: QuestionHow much for removal of old refrigerator?

Asked 2 years ago by thewiz.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer $30.00

  Answered 2 years ago by LisaDVerified Purchase

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Q: QuestionAre handles easily removable when delivering

Asked 2 years ago by JimZ.

• A:Answer Doors did not have handles installed. Simple to install once in place with a phillips screw driver.

  Answered 2 years ago by RodneyHVerified Purchase

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Q: QuestionIs this freezer frost free?

Asked 2 years ago by Sheri.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Hello Sheri, model WRT311FZDB does have an automatic defrost. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionWhat is the width/depth with the doors removed?

Asked 2 years ago by dan.

• A:Answer See specs - I am not sure but ours fit easily through our 36 inch wide front door.

  Answered 1 year ago by RexBVerified Purchase

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Q: Questionis this one frost free?

Asked 2 years ago by Stacy.

• A:Answer Hello Stacy, yes, this model has automatic defrost. Thank you for your inquiry on our Whirlpool appliances.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo fingerprints show readily on this model? (WRT311FZDM)

Asked 2 years ago by Lilly.

• A:Answer No

  Answered 2 years ago by RosemarieKVerified Purchase

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Q: QuestionI bought this and my deli drawer slider is broken. I’m not sure the the product number to find a replacement. Anyone know it. ? It’s not the actual drawer. It’s the plastic thing that holds and slides the drawer

Asked 2 years ago by Anonymous.

• A:Answer Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3MRZMbL or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionI bought a Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - White Model:WRT311FZDW back in February. The icemaker was not available then. When will the compatible icemaker be available for purchase? Weather is turning hot and I would like icemaker!

Asked 2 years ago by TRF.

• A:Answer Hi TRF. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 2 years ago by WhirlpoolTeam

  
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Q: QuestionDo you have any scratch or dent 20.5 cu ft refrigerators for sale?

Asked 2 years ago by Mike.

• A:Answer No

  Answered 2 years ago by RicardoRVerified Purchase

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Q: QuestionThe exterior of new fridge looks like it has tiny scratches that you can only see looking at it a certain way. Can this be fixed

Asked 2 years ago by Anonymous.

• A:Answer These questions should be asked of Whirlpool - I don't know most of them.

  Answered 1 year ago by RexB

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Q: QuestionIf we order a refrigerator online, do the folks who deliver it remove the old appliance?

Asked 2 years ago by Mutt.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

• A:Answer Yes, there is a separate charge to remove your old appliance, but it is an option you will see at checkout.

  Answered 2 years ago by CherylS

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Q: QuestionDo u haul away old refrigerator

Asked 3 years ago by Chris.

This question was asked about the related product: Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

• A:Answer Yes, they took my old one for a small fee. I believe it was $30.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionIs the front panel textured?

Asked 3 years ago by Mike.

• A:Answer No.

  Answered 3 years ago by rver2

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Q: QuestionDoes it have a light in freezer?

Asked 3 years ago by Vinjay.

• A:Answer Hello Vinjay, there is no freezer light in model WRT311FZDW. Thank you for your inquiry on our Whirlpool appliances.

  Answered 3 years ago by WhirlpoolTeam

  
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Q: QuestionDo I need to pay to install this item or can I just plug and go?

Asked 3 years ago by MichelleW.

• A:Answer Plug and go.

  Answered 3 years ago by BadBob

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